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Flood Mazda

Wakefield, RI

4.8
1,993 Reviews
Flood Mazda in Wakefield, RI can assist you for all of your Automotive Needs. When we say that we can meet all of your needs, we mean it. Our dealership is designed to help you with everything that you could need for your vehicle, which is how we were rated number one in customer satisfaction. Our friendly team makes sure to provide assistance every step of the way. Being in Wakefield, RI, we are just a short ride from the Cranston, Warwick, and Narragansett, RI regions. Unbeatable Vehicle Selection We keep a huge selection of the newest Mazda models for you to choose from. The diversity in our selection is intended to make it as easy as possible for you to find the right vehicle for your lifestyle. We have some of the most popular models, including the Mazda CX-5, Mazda3, Mazda MX-5 Miata and Mazda CX-9, for you to choose between and test drive. To accommodate all of our customer's needs, we also have a variety of makes and models in our pre-owned inventory. Vehicles from top manufacturers, including Jeep, BMW, Honda, Nissan, Lincoln, Subaru, and more, are found in the best condition that they can be. A member of our team inspects the vehicles to ensure they are mechanically and cosmetically sound before we list them for you to view and test drive. Not only can we set you up with an exceptional vehicle for your future, but the team at Flood Mazda is also prepared to help keep your vehicle operating at its best with genuine Mazda parts and reliable auto service to help keep your vehicle in its optimal condition for as long as possible. With the help of our experts, you'll be able to enjoy outstanding adventures throughout Providence, Cranston, Warwick, Narragansett, Wakefield, and wherever else the roads lead. Flood Mazda will service any vehicle in your driveway or garage with our state of the art facility and factory trained technicians.
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220 Old Tower Hill Rd

Wakefield, RI

02879

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Showing 1,993 reviews

November 09, 2022

Had a fantastic experience when looking to get my new car. Everyone I interacted with was extremely helpful and seemed to have my best interest in mind. More

by stpierrem123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Flood Mazda responded

Thank you so much for taking the time to write such a positive review. All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

November 06, 2022

Clean, professional, easy access, nice waiting area. They don't oversell you on unnecessary work and are honest about what it needs. More

by pjohnsontennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Flood Mazda responded

Thank you for the review and continuing to trust our amazing service team here at Flood Mazda. All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

November 04, 2022

The staff were very friendly and knowledgeable. The waiting room was nice and comfortable. I went in for a state inspection. Since it was busy, this took quite some time. I was surprised by thi More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Flood Mazda responded

Thank you for your patience. We absolutely do our best. There are times where things take a little longer. However, we do our best to do everything correctly and right so that you can be confident that your vehicle has been serviced properly. All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

November 04, 2022

I was very lucky they were able to squeeze me in when my engine light came on! Great service! More

by Groovystella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary , Lauren Bush, William Albro, Alyssa Johnson
Dec 08, 2022 -

Flood Mazda responded

Thank you for the review!!!! All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

November 04, 2022

Lauren did a great job. She found the exact car I wanted quickly and made it seem less to get the process done. The dealership was really nice, clean, and looked good. More

by tylertbn1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Bush
Dec 08, 2022 -

Flood Mazda responded

Thank you for recognizing Lauren. She is such an asset to our team here at Flood Mazda. All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

November 02, 2022

The service department is always on top of it ! I don’t usually wait to long for the maintenance to be performed on my vehicle. I appreciate the video at the end and the text to let me know it’s do More

by TDCIDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro, Alyssa Johnson
Dec 08, 2022 -

Flood Mazda responded

YES!!!!! Thank you so much. We love our service team here at Flood Mazda!!!! All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

November 02, 2022

The staff and service technicians were thorough and courteous. Two issues were discovered and remediated before they became problems. Highly recommend. More

by SQUAREMONKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Johnson
Dec 08, 2022 -

Flood Mazda responded

This is important. We are so glad everything was taken care of. Thank you for your review. All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

October 30, 2022

They have been great to work with, looking forward to getting another Mazda. Hopefully they have some deals More

by DAIELLO69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
Dec 08, 2022 -

Flood Mazda responded

We look forward to working with you for all of your future automotive needs. I do have some things to offer that might help you get into a new Mazda sooner rather than later. Please feel to reach out to me anytime directly. All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

October 30, 2022

Rich was extremely helpful, courteous and the most pleasant and caring sales person we have ever purchased a vehicle from. From his outstanding professionalism to his charming wit, he made our experie More

by Maryann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Morra
Dec 08, 2022 -

Flood Mazda responded

Thank you Maryann. It was a pleasure to work with you!!!! All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

October 29, 2022

We did not receive a loaner vehicle when we brought our car in for service which they had said they would when we purchased the car. Also did not leave one when the next time when they picked up the car. More

by Marilyng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recognize the people we dealt with.
Dec 01, 2022 -

Flood Mazda responded

Hello Marilying, Please allow me to introduce myself, my name is Russell M Cunha and I'm the General Manager of Flood Mazda. I have read your review and want to apologize you were not provided a loaner vehicle. I believe there could have been better communication on our behalf. Due to inventory shortage did cause a shortage of vehicles in our loaner fleet which should have been explained. Not that that is acceptable nor what we expect our customers to be inconvenienced by. Please feel free to contact me at rcunha@floodauto.com or (401)284-4700 if you would like to discuss this matter further. Thank you Russell Cunha

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