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Florida Fine Cars Miami

Miami, FL

5.0
4,184 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 4,184 reviews

April 09, 2022

Love it here! Yulia and Adam were wonderful! Make sure you come see them and get your car. They will definitely work with you and find you the best deal! More

by Christinamckinney6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Florida Fine Cars Miami responded

We are thrilled to see that Iuliia and Adam and the team made your car-buying experience a great one, Christinamckinney6! Thank you so much for supporting Florida Fine Cars and congrats on your new car!

April 09, 2022

Yulia she gave great service and wasn’t like a typical sales person who is eager to just put u in any car for a commission. She actually cares. I would recommend my friends to her. More

by dwaynepatricksimpson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Florida Fine Cars Miami responded

dwaynepatricksimpson, Thank you for stopping by to share a great recommendation! We appreciate your business and we hope to see you again at Florida Fine Cars. Safe travels!

April 09, 2022

Horrible customer service refuse to fix the issue on my new vehicle and, unprofessional business More

by moomey0815
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terrell Stephenson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Espaillat
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro Caraballo, Juan Contreras , Philip Hessing
Apr 11, 2022 -

Florida Fine Cars Miami responded

moomey0815, We're sorry to see that you are not satisfied with your recent experience. Due to the lack of information we were unable to find you in our records. The name provided to us in this review is not in our database. If you would like to address this further, please feel free to contact me directly as it will be my pleasure in assisting you. My name is Stacy Laguer and I can be reached at 866-540-0558 or Customercare@floridafinecars.com.

April 09, 2022

Amazing service, Philip M. Hessing was very attentive and knowledgeable. He wasn't aggressive and wanted to make sure we understood the whole process. I would definitely recomm More

by knowledge151
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Smith Rock , Philip Hessing
Apr 11, 2022 -

Florida Fine Cars Miami responded

knowledge151, Thank you for your recommendation! We're very grateful you chose Florida Fine Cars!

April 07, 2022

Came in Today And Was Assisted By Brandon who Helped Me With All Questions And Concerns helped me fine the perfect match and prices and gave excellent customer service he even greeted me at the front door More

by Desmond6657128
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
Apr 08, 2022 -

Florida Fine Cars Miami responded

Desmond6657128, Thank you for taking the time to share! We are so glad to hear that you had such an outstanding purchase experience working with Brandon and the Florida Fine Cars team. Drive safely in your new vehicle!

April 07, 2022

Yulia, nos atendió bastante bien, perfecto El carro Toyota muy bueno, funciona perfecto. Muy buena atención More

by agustin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Smith Rock
Apr 08, 2022 -

Florida Fine Cars Miami responded

Gracias Agustin por pasar por aquí para dejar a Florida Fine Cars una revisión maravillosa!

April 07, 2022

Atención de 10. Entré solo a preguntar y me fui con una toyota 2020. Sin social. Sin crédito. Excelentes !! Julia y smith 20 puntos. More

by Insumos_xp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Smith Rock
Apr 08, 2022 -

Florida Fine Cars Miami responded

Insumos_xp, Gracias por la reseña! Estamos muy contentos de ver que nuestro equipo le ayudó a puntuar su vehículo. ¡Apreciamos su negocio!

April 06, 2022

My husband purchased for me 6 month ago Mercedes Benz from Florida Fine Cars! Yulia been great that time she made process smooth and clear- We came back today to get an assistants with our road vantage More

by batovaoxana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Florida Fine Cars Miami responded

batovaoxana, This is the kind of feedback we love seeing! Thank you for the kind words for Iuliia. Treating each of our customers as a top priority is our goal, and we are proud to hear this was reflected during your experience with Iuliia. We appreciate your support and wish you all the best. Thank you for choosing Florida Fine Cars!

April 06, 2022

This was such a great experience. Definitely recommend these guys. They were all very knowledgeable and courteous. Thanks for everything More

by Timi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Espaillat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro Caraballo, Juan Contreras , Jehad Hassan
Apr 07, 2022 -

Florida Fine Cars Miami responded

Timi, Thank you for stopping by to share a great recommendation! We appreciate your business and we hope to see you again at Florida Fine Cars. Safe travels!

April 06, 2022

It was great they treat us like family I would do it all over again More

by Ashton Salmon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Ergas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karim Lymouri, Ihab Qadi, Brandon Swazey, Frank Cuza Contin, Philip Hessing, Jehad Hassan, Markiel Pena
Apr 06, 2022 -

Florida Fine Cars Miami responded

Ashton Salmon, We're happy to hear you were well taken care of! Thank you!

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