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Florida Fine Cars Miami
Miami, FL
3,686 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Helpful January 24, 2021
I purchase my car Nissan Sentra today. Yulia made my car buying process very easy and simply! I am Ukrainian and she is also Ukrainian. I’m so happy to meet that honest sales lady in Miami! I will recommend buying process very easy and simply! I am Ukrainian and she is also Ukrainian. I’m so happy to meet that honest sales lady in Miami! I will recommend her to all my friends!!! More
by Mark.golub91
Employees Worked With
January 23, 2021
Yulia was such a delight to have show me around. Friendly in every sense of the word, the atmosphere in this area no matter what your background age, or history is phenomenal. Really puts the words "at ease in every sense of the word, the atmosphere in this area no matter what your background age, or history is phenomenal. Really puts the words "at ease" in your heart. More
by bryanomejia
Employees Worked With
January 23, 2021
Yulia was extremely helpful and help me pick the right car. I will difenatly recommend her to my Friends. I am regular customer Florida Fine Cars, I purchase there at least 7 cars since 1996!!! car. I will difenatly recommend her to my Friends. I am regular customer Florida Fine Cars, I purchase there at least 7 cars since 1996!!! More
by Djelnino2013
Employees Worked With
January 23, 2021
Ask for Kevin he’s very professional and helpful you will not be disappointed by the way I love my vehicle again thank you so much Kevin 👍🏾 not be disappointed by the way I love my vehicle again thank you so much Kevin 👍🏾 More
by ms.beasley08
January 23, 2021
No pressure, very straightforward with their information. Carfax, Autocheck, walked out with the out the door pricing. Good communication. Not the typical sales tactics. Vlad was great. Carfax, Autocheck, walked out with the out the door pricing. Good communication. Not the typical sales tactics. Vlad was great. More
by CoxRentsCars
Employees Worked With
Vlad Nemtsev
January 23, 2021
Mariano Mendoza was extremely kind. He made this purchase very easy for me. This is my third dealership experience. It’s always been a headache for me. This was absolutely a different experience for me. I re very easy for me. This is my third dealership experience. It’s always been a headache for me. This was absolutely a different experience for me. I recommend coming to him at Florida Fine Cars. To went the extra mile to give me and my husband a smooth transition. More
by pearls.pd
Employees Worked With
Mariano Mendoza
January 23, 2021
Vlad was an awesome car salesman and I look forward to coming back and looking for a car when there is a little more of what I’m looking for. coming back and looking for a car when there is a little more of what I’m looking for. More
by aandrea702
Employees Worked With
Vlad Nemtsev
January 22, 2021
Yulia simply the best! Ask for her when you come inside. She is very professional, friendly and just great person. Wish all the sales people are like her! Ah is the reason why I will come back to Florida Fi She is very professional, friendly and just great person. Wish all the sales people are like her! Ah is the reason why I will come back to Florida Fine Cars. More
by MorganaNY
Employees Worked With
January 21, 2021
Ian is the most disgusting disrespectful person I've meet, very rude and disrespectful. How are people like this allowed to work in our community?? Sickening to see smh NEEDS BETTER TRAINING on how to meet, very rude and disrespectful. How are people like this allowed to work in our community?? Sickening to see smh NEEDS BETTER TRAINING on how to provide quality service. Never tell a customer that you're not going to help them, you are literally at work to help customers Anna however Took over the deal, explained to me the information that I was lacking and also enlighten me. Mind you, I am already an existing client and they did not know this when I called, she was very helpful and thorough. Thank you for your help and your explanation. More
by Mr Mister
Employees Worked With
Ian
