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Florida Fine Cars Miami

Miami, FL

5.0
4,185 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 4,185 reviews

August 10, 2020

The experience of buying a car with Florida fine cars was the quickest I have ever had. I’m only disappointed at not getting a second set of keys. I live about four hours away and they are only solution was More

by Katrinafolkner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Marrero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Florida Fine Cars Miami responded

Thank you for sharing your feedback, and we're glad to hear that your car-buying experience was quick and efficient! We apologize for the inconvenience regarding the second set of keys, especially considering the distance. We understand how important it is to have everything in order, and we will certainly take your feedback into consideration to improve our service. Please feel free to reach out if there’s anything else we can assist you with—we're here to help!

August 08, 2020

Wonderful experience. Yulia, Zee,Adam.. They were extremely kind, helpful, and patient throughout my first car experience! It was a friendly and professional environment. Definitely will be a recurri More

by twaitsferrara
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zee, Ahmed Ebeid
Aug 21, 2020 -

Florida Fine Cars Miami responded

Twaitsferrara, Wow, thank you so much for the amazing review and recommendation! We are pleased to see that your purchase experience with the Miami team was phenomenal as this is the true Florida Fine Cars experience. Smooth, easy, transparent and stress-free is what we like to deliver to all our customers. We hope you enjoy your new vehicle and look forward to assisting you and your friends and family soon for your next vehicle purchase. Congratulations and Enjoy!

August 08, 2020

Brandon you are awesome. Thank you in advanced currently waiting for finance to call me in Brandon said everything was looking good so hopefully i ride out in a New car today. More

by Nplutin
Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
Aug 21, 2020 -

Florida Fine Cars Miami responded

Nplutin, Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they need. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Hope to see you again soon.

August 08, 2020

I had a wonderful smooth car buying experience with Brandon S. I got the exact car I saw on this site. There was no haggling the finance part was no hassle. Everything went awesome! This was a great ca More

by Zakiyyahpolk1
Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
Aug 21, 2020 -

Florida Fine Cars Miami responded

Zakiyyahpolk1, Wow, thank you so much for such a wonderful review! Your kind words mean the world to our employees who work hard every day to make every interaction with customers an excellent one. Congratulations on your new vehicle and Welcome to the family!

August 08, 2020

Leo. Dale con dale! This man is the truth that’s the best hands down no exaggeration. Shout to everyone on your team. You guys are a real class act. More

by manuel1427c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro Caraballo
Aug 21, 2020 -

Florida Fine Cars Miami responded

Manuel1427c, We are glad to hear that your experience was more than exceptional. Thank you for choosing Florida Fine Cars!

August 08, 2020

The experience was hands down one of the best that I’ve had in ages. The customer service in this place is off the books. Great deals. Great little prices. Great payments. Great people. Go check out my boy More

by BigBodyBenz305
Recommend Dealer
Yes
Employees Worked With
Leo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Rangel
Aug 14, 2020 -

Florida Fine Cars Miami responded

BigBodyBenz305, Thank you so much for your kind words and 5-star rating! We are so pleased to see that the Miami team was a great asset in your purchase experience with us. Florida Fine Cars stands apart from others as we provide our customers with all the tools they need for their purchase. Low prices, over 35 different lenders, a wide variety of vehicles to choose from, complimentary Carfax for all vehicles and let's not forget the best customer service around! We thank you so very much for your purchase and for choosing Florida Fine Cars!

August 08, 2020

Leo is the best above the rest. The treatment I received here wsd 5 star. Thank you Leo, Richard, Terrell & Alvaro! You guys rock! I cannot believe I didn’t come here sooner. Please check them out. 5 star! More

by HondaCivicGirl305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro Caraballo
Aug 21, 2020 -

Florida Fine Cars Miami responded

HondaCivicGirl305, Thank you so much for your kind words and 5-star rating! We are so pleased to see that the Miami team were great assets in your purchase experience with us. Florida Fine Cars stands apart from others as we provide our customers with all the tools they need for their purchase. Low prices, over 35 different lenders, a wide variety of vehicles to choose from, complimentary Carfax for all vehicles and let's not forget the best customer service around! We thank you so very much for your purchase and for choosing Florida Fine Cars!

August 06, 2020

My sales person was Brandon he was awesome. He is currently working on my deal now so first thing in the morning we will go over financing options. More

by Mya
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Swazey
Aug 07, 2020 -

Florida Fine Cars Miami responded

Mya, Thank you so much for your review! We are so happy you chose Florida Fine Cars for your next vehicle purchase.

August 03, 2020

Today was a great day as soon as I walked in Florida Fine Cars I was greeted with a smile and wonderful energy. Tamer EL DIN. My sales representative was amazing and caring. He really had my best interest More

by Rita
Recommend Dealer
Yes
Employees Worked With
Tamer El-Din
Aug 03, 2020 -

Florida Fine Cars Miami responded

Rita, Wow, thank you so much for the amazing review and recommendation! We are pleased to see that your purchase experience with Tamer was phenomenal as this is the true Florida Fine Cars experience. Smooth, easy, transparent and stress-free is what we like to deliver to all our customers. We hope you enjoy your new vehicle and look forward to assisting you and your friends and family soon for your next vehicle purchase. Congratulations and Enjoy!

August 02, 2020

Terrell helped me out the first time when he was in sales. And it’s only right that I came back again to get help when He was in management. Thank you Mr. Mariano my salesman & Mr. Zee. And Daniel in f More

by MsShanali305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Rangel, Mariano Mendoza
Aug 03, 2020 -

Florida Fine Cars Miami responded

MsShanali305, Wow, thank you so much for such a wonderful review! Your kind words mean the world to our employees who work hard every day to make every interaction with customers an excellent one. Congratulations on your new vehicle and Welcome to the family!

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