Bought a 2014 VW Eos from FMS after viewing it on FMS website. Contacted them via email and received an immediate response from Haig Avakian. Cannot say enough good things about Haig. We corresponded with a slew of emails between us. He answered all my questions about the VW, my trade in, and the purchase process. Worked out a deal, a fair deal, on line. I liked the deal so much I drove 1,600 miles from my winter home in Florida to see Haig and the VW. Both lived up to my expectations in person! The car is a beauty and Haig a patient gentleman. The sales process was seamlessly handled by Haig and finance manager Jon Joseph. I was out on the road in my new ride in 4 hours from my arrival. Coldn't be more satisfied with the experience.