Ford of Londonderry - Service Center

The service I received was very satisfactory. The maintenance was complete within the timeframe that was quoted. The problem was fixed. I am very satisfied. The maintenance was complete within the timeframe that was quoted. The problem was fixed. I am very satisfied. More

We absolutely can not say THANK YOU enough to Marybeth in the service department! She worked tirelessly for almost a full week, fighting back and forth with an extended warranty company! Trying to get my son the service department! She worked tirelessly for almost a full week, fighting back and forth with an extended warranty company! Trying to get my son’s car fixed (for a 2nd time in less than a year for the same issue) She made it happen! Keeping us updated along the way! This is what true hard work and dedication as an employee is! As much as we don’t want to come back, we hope we have the pleasure of dealing with you again! Thank you for all you do! Crystal and Jaycob H. More

I brought my F-150 in for a recall issue with the door locks. The service personnel were polite and professional and the job was done in a very timely manner. locks. The service personnel were polite and professional and the job was done in a very timely manner. More

Good service and rest area for customer, just need to fix the coffee machine that is not working the coffee machine that is not working More

Truck went in for an oil change and noise from rear end. They never reset the oil life and “couldn’t reproduce the noise” because it was wet. Then told me the oil life just want reset “all the way” which is They never reset the oil life and “couldn’t reproduce the noise” because it was wet. Then told me the oil life just want reset “all the way” which isn’t even possible. Also had to wait for a diesel side appointment just to have it serviced by the car side. Very disappointed More

The people that are in the reception center of the service are very polite and helpful. service are very polite and helpful. More

We have 3 Ford vehicles and they are all serviced at Ford of Londonderry. We have never had a bad experience with the service or service advisor. The service department goes out of their way to make sure eve of Londonderry. We have never had a bad experience with the service or service advisor. The service department goes out of their way to make sure everything goes as it should. I would recommend Ford of Londonderry to anyone. More

Don’t return phone calls overcharge you on all service. And bill you without calling to tell you how much or what for worst experience ever And bill you without calling to tell you how much or what for worst experience ever More

I have been there twice. Both times mecanic was quick. The problem is my truck was sitting in parking lot for 15 minutes, 2nd time 20 minutes, after job was completed. Both times I had to go up front and The problem is my truck was sitting in parking lot for 15 minutes, 2nd time 20 minutes, after job was completed. Both times I had to go up front and ask about my truck. Totally unexceptable to me. Not sure what issue is, but would say understaffed. More