Fort's Toyota of Pekin - Service Center

I think it’s kind of crazy that you charge 3% to use a credit card when you’re already paying the price of an oil change and a tire rotation and it is premium price credit card when you’re already paying the price of an oil change and a tire rotation and it is premium price More

Everyone works to make sure the customer is happy and the service is completed correctly. service is completed correctly. More

Service was great, but upper management needs work. They make it really hard for their salespeople to make sales bump not looking at the big picture of customer loyalty and repeat business. I tried to They make it really hard for their salespeople to make sales bump not looking at the big picture of customer loyalty and repeat business. I tried to make a deal and they were unmovable. Then about ten miles later I make a better deal and drive off with the new vehicle I wanted in hand. More

Needs a carwash. Very fast service. Been using this service place for years for all of our Toyotas. Very fast service. Been using this service place for years for all of our Toyotas. More

I appreciate the good work done on my car and tge fast service, i wish they would replace the couches in thw waiting area, they are so low to the floor i can hardly get up! service, i wish they would replace the couches in thw waiting area, they are so low to the floor i can hardly get up! More

Scott was very pleasant to work with making the entire process smooth and enjoyable. Would definitely recommend this dealership! process smooth and enjoyable. Would definitely recommend this dealership! More

I guess it was ok I didn’t have my car in for service. Eric was great Eric was great More

Efficient, friendly, knowledgeable customer service. Easy to schedule an appointment. A very convenient location. Excellent! Easy to schedule an appointment. A very convenient location. Excellent! More

I've been taking my car to Fort's for many years and have always been treated well. I very much appreciate the skills of their technicians. The service advisor was very good at communicating with me and kept always been treated well. I very much appreciate the skills of their technicians. The service advisor was very good at communicating with me and kept me informed about the needed repairs on my vehicle. More

Great customer service. Quick and efficient, did not try to upsell me on unnecessary maintenance. Thank you. Quick and efficient, did not try to upsell me on unnecessary maintenance. Thank you. More