Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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He was an absolute delight to work with. I was highly worried about going in to a dealer ship and spending the whole day there but Andrew made the entire process so easy, efficient and I will recommend h worried about going in to a dealer ship and spending the whole day there but Andrew made the entire process so easy, efficient and I will recommend him to anyone in my family or friend group! More
We have an extended warranty that includes 2 free oil changes a year. I called and scheduled that morning at about 8am dropped off by 8:30. At around 9:15 Frank brown called and said they were finished changes a year. I called and scheduled that morning at about 8am dropped off by 8:30. At around 9:15 Frank brown called and said they were finished. Great service and fast turn around! More
Very few things went right with my attempted scheduled service, but at least they were nice. They completed the work in a reasonable amount of time service, but at least they were nice. They completed the work in a reasonable amount of time More
Went in for oil change/rotation. Didn’t need appointment and it took a couple of hours which was very reasonable. Price was competitive with the oil change shop, if not better. Terry in the cashiers offic and it took a couple of hours which was very reasonable. Price was competitive with the oil change shop, if not better. Terry in the cashiers office was great. More
My only experience has been with the service department, and from start to finish they were great. They were informative, patient, and very friendly. I will definitely bring my GMC back here for servicing. and from start to finish they were great. They were informative, patient, and very friendly. I will definitely bring my GMC back here for servicing. More
Awesome service department. Attention to detail is good. Willingness to help and understand the problem is outstanding. Have used them since purchasing my new Chevrolet from another dealer but have been t Willingness to help and understand the problem is outstanding. Have used them since purchasing my new Chevrolet from another dealer but have been treated as if I bought from them. More
The customer service is great and friendly. And the services are quick, comprehensive, and the most interesting thing is the price is a little bit less than the coupon I have received. services are quick, comprehensive, and the most interesting thing is the price is a little bit less than the coupon I have received. More
Went in to just look at a specific truck After talking Went in to just look at a specific truck After talking to a sales representative about a few different things my decision to buy got easier Went in to just look at a specific truck After talking to a sales representative about a few different things my decision to buy got easier More
Frank Brown has always proved the best support for our vehicles all trucks. It has always help us when we bring the truck in for service. It’s service department is the best vehicles all trucks. It has always help us when we bring the truck in for service. It’s service department is the best More
I really like our salesman, Dayne. He didn't pressure me into buying. He listed to my wants and my situation. Very nice man. He knew what he was talking about and seemed very honest with me. The whole expe into buying. He listed to my wants and my situation. Very nice man. He knew what he was talking about and seemed very honest with me. The whole experience was perfect not long at all! More