Frank Brown Auto and Truck Ranch

Excellent !!! Ronnie does a great job for all our needs !! Because we have friendly instant positive great wonderful service . The service is excellent from Ronnie to the front desk thank you so much we loo Because we have friendly instant positive great wonderful service . The service is excellent from Ronnie to the front desk thank you so much we look forward to getting our car serviced it is always a great experience More

Recall resolution beyond the call My Honda Element was included in a recall that involved correcting an issue with the airbag. The procedure required access to the glovebox. When I b My Honda Element was included in a recall that involved correcting an issue with the airbag. The procedure required access to the glovebox. When I bought the car from an out-of-town used car lot several years ago, no one had been able to open the glovebox. The service manager at Frank Brown told me they asked their mechanics if anyone might have experience with similar situations. One mechanic stepped up to give it a try. He discovered it was not a lock problem, but a latch problem. They removed the lock (with my permission) and fixed the airbag, and didn’t charge me anything! There wasn't’ any money in the glovebox, but the original owner’s papers and manuals have been very valuable! Thanks, Frank Brown!!! More

Fantastic Service!! From the moment I pulled in to the garage, I was treated like an individual, not like just another job. Every point of contact was pleasant, and the s From the moment I pulled in to the garage, I was treated like an individual, not like just another job. Every point of contact was pleasant, and the staff has made a customer for life. I will not only return to have my vehicle serviced, but I will most likely buy another vehicle from Frank Brown in the future. More

prompt and good customer service Great customer service. The service that the Honda service department gives to their customer is always great they meet the needs of the customer with Great customer service. The service that the Honda service department gives to their customer is always great they meet the needs of the customer with a positive attitude . More

Great Dealership Our experience with Frank Brown was great. Dan Bryant was accommodating and very nice. We would definitely recommend him. He handled the transaction i Our experience with Frank Brown was great. Dan Bryant was accommodating and very nice. We would definitely recommend him. He handled the transaction in a timely manner. More

service department Got in and out timely. Friendly service. Fair pricing. Nice customer service waiting. Complementary coffee & water was available. Vending area for s Got in and out timely. Friendly service. Fair pricing. Nice customer service waiting. Complementary coffee & water was available. Vending area for snacks. Bathrooms were clean! More

Friendly, quick service. I like the customer service in the Honda Service Department. The service is quick and everyone is friendly and eager to answer your questions. I enjoy I like the customer service in the Honda Service Department. The service is quick and everyone is friendly and eager to answer your questions. I enjoyed my experience on July 8, 2019. Kudos to Terry Perkins and Robert Taylor! More

Quick and easy I Walked in without an appointment and it was not a problem. Service done right the first time and in a timely manner. thank you! I Walked in without an appointment and it was not a problem. Service done right the first time and in a timely manner. thank you! More

Car sales My purchase through Rob Phillips was awesome! No issues or anything he got me In and out in a very timely manner, very impressed with his customer ser My purchase through Rob Phillips was awesome! No issues or anything he got me In and out in a very timely manner, very impressed with his customer service! More

Great service Dean is wonderful and kept me well-informed while my vehicle was being repaired. Terry picked up the torch and processed payment, etc. with excellent Dean is wonderful and kept me well-informed while my vehicle was being repaired. Terry picked up the torch and processed payment, etc. with excellent customer service. More