Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Had trouble with paint pealing and radio stopped working Brought my truck in to see what could be done with the paint pealing and when my radio stopped working. Service was quick to help out and let me know Brought my truck in to see what could be done with the paint pealing and when my radio stopped working. Service was quick to help out and let me know what my next steps were. They’ve always done a great job for me and will continue to bring my vehicles there! More
Fast, efficient, and on time The staff are friendly. I came for oil change and they addressed my vehicle's need in a fast and efficient manner. I got my vehicle readynin less than The staff are friendly. I came for oil change and they addressed my vehicle's need in a fast and efficient manner. I got my vehicle readynin less than an hour. More
Customer Service A+ Super fast and easy! They helped me as soon as i drove up to the service center before i even got out of my car. Also, cheapest place I’ve ever been t Super fast and easy! They helped me as soon as i drove up to the service center before i even got out of my car. Also, cheapest place I’ve ever been to get an oil change. More
We got good help Thanks for your business got a great truck. big change from a gas to a diesel. awesome truck would not want to go back to a gas for hauling a trailer Thanks for your business got a great truck. big change from a gas to a diesel. awesome truck would not want to go back to a gas for hauling a trailer More
Simple and easy. Couldn’t have asked for an easier process. I highly recommend using Texas Tech Credit Union as well. Hardest part was putting the key fob on the keych Couldn’t have asked for an easier process. I highly recommend using Texas Tech Credit Union as well. Hardest part was putting the key fob on the keychain! More
Recall in Honda Pilot airbag Excellent service person and service provided. I called in the morning and the recall was complete in two hours after I left it. The service person ex Excellent service person and service provided. I called in the morning and the recall was complete in two hours after I left it. The service person explained that I would need to have a repair to my car in the very near future. I was aware and will be bringing my Pilot back to Frank Brown for that repair. More
Always great and professional. Every time I get my oil change, my experience is very professional and very thorough. Tony, the service advisor was very helpful, informative and frie Every time I get my oil change, my experience is very professional and very thorough. Tony, the service advisor was very helpful, informative and friendly. Terry, the cashier, has helped me ever since I bought my first Honda, ten years ago. He is also very helpful, professional, and informative. He also reminds me how many oil changes that I can have on my maintenance contract, even though he does not have to. More
Odds and ends that needed repair. Just several small things needed to be repaired and they jumped right on it and I got the vehicle back within 24 hours. Thanks so much. Just several small things needed to be repaired and they jumped right on it and I got the vehicle back within 24 hours. Thanks so much. More
Great Service Service department demonstrated excellent knowledge to solve my warranty problem. Did an excellent job correcting the problem. I was provided a very n Service department demonstrated excellent knowledge to solve my warranty problem. Did an excellent job correcting the problem. I was provided a very nice and clean loaner vehicle. A great job. More
Treated with respect& now driving my dream vehicle Brian Cole was my sales man & he showed me several different vehicles. Drove ahyundai Vera Cruz but really liked the MazdaCX-5. It was being serviced, Brian Cole was my sales man & he showed me several different vehicles. Drove ahyundai Vera Cruz but really liked the MazdaCX-5. It was being serviced, so I was going to come drive the next day. On my break at work he brought car & let me test drive it. Told him I really wanted this car & he made it possible. Luv my new car. Thanks Brian More