Frank Brown Auto and Truck Ranch - Service Center

Fast oil change service Everyone is always so nice and I never have to wait too long for services to be completed. They take time to talk and don’t just rush you along. Everyone is always so nice and I never have to wait too long for services to be completed. They take time to talk and don’t just rush you along. More

Recall work I have been very satisfied with the decision to use Frank Brown Auto for my purchase and with the work of the shop. They are prompt and efficient. I have been very satisfied with the decision to use Frank Brown Auto for my purchase and with the work of the shop. They are prompt and efficient. More

Oil change I’ve been bringing my car for over 6 six years and also satisfied. I’m a single mom and the men there have always made me feel comfortable and not tak I’ve been bringing my car for over 6 six years and also satisfied. I’m a single mom and the men there have always made me feel comfortable and not taken advantage of. More

Maintenance service I called the day before to schedule my visit. I took the Pilot in and Dean greeted me with papers in hand for what I had told him was needed. Within 1 I called the day before to schedule my visit. I took the Pilot in and Dean greeted me with papers in hand for what I had told him was needed. Within 10 minutes I was on my way to work in there complimentary shuttle. Dean called at noontime and let me know the Pilot was ready and gave me the total over the phone. It was just as expected. Everything went smoothly and I appreciate there being conscious of my time. Great experience! More

Perfection in a Hurry When I arrived for my appointment I was met by a friendly face and informed that an oil change and inspection would take one hour and ten minutes. 45 When I arrived for my appointment I was met by a friendly face and informed that an oil change and inspection would take one hour and ten minutes. 45 minutes later I was out of the door a happy man, More

Oil change Staff checking in the vehicle and checking me out, especially Terry, were knowledgeable, friendly, and helpful. My oil change was done in a timely ma Staff checking in the vehicle and checking me out, especially Terry, were knowledgeable, friendly, and helpful. My oil change was done in a timely manner. More

Friendly customer service but had vehicle too long Taken in for what seemed a simple fix but they couldn’t get to my car in a timely manner. There was an oil leak and car war originally taken in in 11/ Taken in for what seemed a simple fix but they couldn’t get to my car in a timely manner. There was an oil leak and car war originally taken in in 11/8/19 but was told the wouldn’t even be able to look at it until Monday (I had scheduled an appointment by the way). So I took my car and returned on Monday 11/11/19. They didn’t have a loaner at the time which was fine but they didn’t emergent able to even look at my. At until late Wednesday 11/13/19. They did end up getting me a loaner. When they got to look at it they did confirm it was an oil leak and ordered the needed part. I did not get my car back until 11/20/19 I believe. I will say everyone was very friendly. More

Rotate and balance tires Quick service and very friendly. Great price and they go above and beyond to make sure you are satisfied. Will definitely use for all my service needs Quick service and very friendly. Great price and they go above and beyond to make sure you are satisfied. Will definitely use for all my service needs. More

Exactly what I needed They were very kind and helped me with every question I had with a happy heart. They got to me on their busy schedule and got my car out of the shop w They were very kind and helped me with every question I had with a happy heart. They got to me on their busy schedule and got my car out of the shop with no issues. More

Great Service Department! I’ve been here several times and always have a great experience. The employees are always kind and quick to get everyone taken care of. I haven’t eve I’ve been here several times and always have a great experience. The employees are always kind and quick to get everyone taken care of. I haven’t ever been to a better service department! More