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Frank Brown Auto and Truck Ranch - Service Center

Lubbock, TX

4.6
2,380 Reviews

2,380 Reviews of Frank Brown Auto and Truck Ranch - Service Center

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March 08, 2019

Good place to go Their service was great and it’s a good place to go and check your car! The people there were very nice and patient, and they did great job on checkin More

by yasugsun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2019

Great service Service was detailed and i was explained the reason why my service light came on. Didn’t quite have the time to so the 4 hour service. I was reassured More

by Chinny.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kienan Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Silvas, Dayne O'Reilly, Dan Bryant
March 07, 2019

Extremely excellent Went in to have my oil changed and the service was excellent. They informed me that all was well with my vehicle and if I had any questions. More

by Brandyb83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
March 05, 2019

Very friendly, Very prompt Their service is done in a timely manner. If I wait for my car I'm done pretty quick, if I leave it they dont take all day to get it done. Very friend More

by Sassygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service guys
March 05, 2019

Great Service I got great service when I dropped my Hinda Civic off for an oil change. It is always quick and I really appreciate the transportation service. I alwa More

by Csmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My service advisor (I don't have his name w/me), cashier in service area, and the driver.
March 04, 2019

Normal service The service dept is always great. From the guys like Rudy and Dean who set up everything and honestly tell you what you need to the mechanics who do a More

by dvmhegi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy. Dean
March 04, 2019

Professional Courtsey during Oil Change As always, check in was handled with courtesy and speed. Wait time was great and Terry at checkout was Courteous and ready to help get me on my way. More

by brenda.lowrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
March 04, 2019

Good service Always receive good and quick service when I have to have service done on my 2015 Honda Accord. They always get me in and out. More

by tbrent069
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy and Terry in service
March 04, 2019

Trustworthy and Compassionate I was taken care of immediately by Rudy Cisneros. He made sure to answer all my questions as well as provide friendly and kind service. More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Cisneros
March 04, 2019

Great experience I had a few warranty issues and an oil change that needed to be taken care of. They were prompt and helped me right away, didn’t push anything I didn’ More

by Hopetgishelps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember:(
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