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Frankfort Toyota

Frankfort, KY

4.9
3,616 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,616 reviews

October 09, 2019

Billy was so easy to work. He was very kind and patient with our family. He even helped watch our kids while we made our decision. He made the process of buying a vehicle simple and stress free. He will al More

by lorie
Recommend Dealer
Yes
Employees Worked With
Billy O'Banion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Frankfort Toyota responded

Thank you for choosing us for your automotive needs Lorie. We appreciate your business and feed back. Please let Billy know should you have any questions.

October 09, 2019

Fantastic salesperson and up front, easy purchase. Everyone was friendly and helpful . Great experience. Fully explained vehicle and dealership. No pressure and extremely forthcoming with information. More

by Fish
Recommend Dealer
Yes
Employees Worked With
Skeet Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Frankfort Toyota responded

That is wonderful to hear, thank you for choosing Frankfort Toyota. We appreciate your business and should you need anything or have any questions please do not hesitate to let us know.

October 08, 2019

Damian Logan was very patient and informative about all my questions and decisions even when I was unsure about what I wanted to do next More

by Chris
Recommend Dealer
Yes
Employees Worked With
Dana Arnold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Logan
Oct 09, 2019 -

Frankfort Toyota responded

Thank you for coming in and giving us the opportunity to earn your business Chris. Please let us know if you have any questions or concerns.

October 08, 2019

Billy O'Banion was a dream to work with! He was knowledgeable about the vehicle I was purchasing and was very helpful throughout the process. I would highly recommend working with Billy. More

by Cashcraft74
Recommend Dealer
Yes
Employees Worked With
Billy O'Banion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Frankfort Toyota responded

Thank you for your business and feed back. We appreciate you coming in and please let Billy know if you have any questions.

October 08, 2019

Pet-friendly, Fixed my brakes on a busy Saturday.. I stopped in Frankfort Toyota on my way from North Dakota to South Carolina due to a rear brake issue. The Service Dept. (Jessica K. & Johnny C.) fixe More

by Gary H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Kaiser
Oct 09, 2019 -

Frankfort Toyota responded

Sorry to hear this happened to you on a road trip, we are glad we could be of assistance and get you back on the road. Thank you for your business and please let us know anytime we can be of assistance.

October 08, 2019

Very courteous and apply themselves to the customer Greg Woods is a great salesman he doesn’t pressure you. Darrell Cornish is a Is ver knowledable More

by C B
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Cornish, Judy Hensley
Oct 09, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota. From Sales to Parts to Service our focus is always on the customer.

October 07, 2019

Great customer service. Always does an excellent job. Reviews the multi inspection to ensure us what's been done. Beth is super. She us always helpful. More

by Ron and Sandy
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Frankfort Toyota responded

We appreciate your faith in us. Thank you for choosing to service with Frankfort Toyota.

October 07, 2019

A wonderful experience, Billy is the consummate professional, He treated us with courtesy and respect and I would recommend anyone to ask for him when shopping for a vehicle More

by Gary D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy O'Banion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Frankfort Toyota responded

Thank you for giving us the chance to earn your business Gary. Billy has been a fantastic addition to our Sales team so please do not hesitate to let him know if you have any questions.

October 06, 2019

Billy was wonderful with working with me when I was picking out my new Rav4. He was very patient with me because it was my first time buying a car and I had a lot of questions. If youre ever. Looking f More

by Alia Scott
Recommend Dealer
Yes
Employees Worked With
Billy O'Banion
Oct 07, 2019 -

Frankfort Toyota responded

Thank you for including us in your first car purchase and welcome to the Frankfort Toyota family. Please do not hesitate to let us know if you have any questions with your new car.

October 05, 2019

Friendly, Courteous, efficient and thorough. I have brought my Highlander there since 2004, and have had nothing but excellent service every time. I have worked with Beth Kaiser for the past 10+ More

by SusieQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Frankfort Toyota responded

It is our pleasure, thank you for entrusting us with the care of your Highlander for all these years. We appreciate your business and please let us know whenever we can be of help.

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