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Frankfort Toyota

Frankfort, KY

4.9
3,610 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,610 reviews

September 26, 2019

Above and beyond There was a small glitch in the after hours pick up of my vehicle and the service manager went above and beyond to make it right. He was apologetic an More

by Autumn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Sep 27, 2019 -

Frankfort Toyota responded

While we strive for perfection it doesn't always happen that way. We are glad to hear Doug was able to make things right in a way that fit your needs and was convenient. As always we appreciate your business and please let us know should you need assistance or have any questions.

September 26, 2019

Excellent service I love Toyota of Frankfort's service dept. Everyone is so friendly and knowledgeable. Scott went out of his way to address one of my needs. Thanks More

by Rav4happycamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor: Scott. Tech: Justin
Sep 27, 2019 -

Frankfort Toyota responded

It was our pleasure. Thank you for choosing Frankfort Toyota,we appreciate your business.

September 26, 2019

Service visit I always receive friendly and professional service given in a timely manner. Clear explanation of service work and efficient payment process. Nice, cl More

by CYankey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2019 -

Frankfort Toyota responded

It is wonderful to hear from our guests that they appreciate the comforts in our waiting area. We are so pleased you choose Frankfort Toyota to service with and we appreciate your business.

September 26, 2019

Overall great dealership I bought my 2010 Toyota Prius in 2010, it has over 280K miles. It runs like a brand new one! They have serviced this vehicle from the first mile. Hav More

by Betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2019 -

Frankfort Toyota responded

Thank you for your business over the years Betty and the review. We are thrilled you had such a good experience with us.

September 26, 2019

Tundra service Great people to work with. My appointment was at 8 am. They had my vehicle done by 9 am. The service adviser took the time to answer all the questions More

by Merc 200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2019 -

Frankfort Toyota responded

Thank you for entrusting us with the care of your Tundra. We appreciate your business very much.

September 26, 2019

15,000 mile service Everyone friendly and very knowledgeable. Scott went out of his way to explain everything being done. The facility is very comfortable and coffee is More

by Sandy Roadcap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 27, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota as your service center. We greatly appreciate your business. Scott has been a wonderful addition to our Service team and we count ourselves fortunate to have him on board.

September 26, 2019

Great Customer Service! I always have a pleasant time when getting my car serviced. Not only are they super nice, but they get stuff done quick! I just had a baby a couple mo More

by Aerial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Hensley
Sep 27, 2019 -

Frankfort Toyota responded

Congratulations! That is wonderful to hear about the addition to your family. Thank you for choosing to service with us . We are looking forward to seeing you again in the future.

September 24, 2019

2016 corolla s plus manual transmission The staff was really helpful, kind and professional. But also had a personal touch about them. My salesman (Gary) was very helpful, he helped me as mu More

by zpaul99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Fields
Sep 25, 2019 -

Frankfort Toyota responded

It is wonderful to hear that you had such a good experience here at Frankfort Toyota. We appreciate your business and please let us know whenever we can be of assistance to you.

September 24, 2019

Exceeding Expectations, Experience and Respect Greg helped me find what I needed, answered all my questions, and treated me like a person the whole time. He is very knowledgeable about Toyota truck More

by Frankfort Tacoma Gal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Frankfort Toyota responded

Fantastic! Thank you for your business and the kind review. Its wonderful to hear about your experience with us. Thank you for choosing Frankfort Toyota for your automotive needs.

September 23, 2019

Greg Woods is the man to see about a car! I hate car shopping, but doesn’t everyone? But when my daughter’s car died, I didn’t have a choice. I live in Lexington and made the rounds there. I k More

by Jody Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Frankfort Toyota responded

Thank you for giving us the opportunity to earn your business Jody. We appreciate you coming to Frankfort to see us. Greg has been with us for many years and is practically family at this point . Please let him know if you have any questions and thank you again.

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