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Frankfort Toyota

Frankfort, KY

4.9
3,739 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,739 reviews

October 07, 2019

A wonderful experience, Billy is the consummate professional, He treated us with courtesy and respect and I would recommend anyone to ask for him when shopping for a vehicle More

by Gary D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy O'Banion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Frankfort Toyota responded

Thank you for giving us the chance to earn your business Gary. Billy has been a fantastic addition to our Sales team so please do not hesitate to let him know if you have any questions.

October 06, 2019

Billy was wonderful with working with me when I was picking out my new Rav4. He was very patient with me because it was my first time buying a car and I had a lot of questions. If youre ever. Looking f More

by Alia Scott
Recommend Dealer
Yes
Employees Worked With
Billy O'Banion
Oct 07, 2019 -

Frankfort Toyota responded

Thank you for including us in your first car purchase and welcome to the Frankfort Toyota family. Please do not hesitate to let us know if you have any questions with your new car.

October 05, 2019

Super quick service and fantastic customer service with Beth! :) she has taken care of us several times and is always a pleasure to work with. More

by WAkers19
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Frankfort Toyota responded

Thank you for coming back to Frankfort Toyota for your service needs. We appreciate your business and please let Beth know anytime you are in need of assistance.

October 05, 2019

Friendly, Courteous, efficient and thorough. I have brought my Highlander there since 2004, and have had nothing but excellent service every time. I have worked with Beth Kaiser for the past 10+ More

by SusieQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Frankfort Toyota responded

It is our pleasure, thank you for entrusting us with the care of your Highlander for all these years. We appreciate your business and please let us know whenever we can be of help.

October 04, 2019

Very respectful of our time and worked hard to get me the best price on my trade! I felt they didn’t play games with us an that was amazing! More

by Ash
Recommend Dealer
Yes
Employees Worked With
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Frankfort Toyota responded

Frankfort Toyota strives to meet our guests needs on their terms and time frames and it is a pleasure to hear we did so wonderfully. Thank you so much for your business.

October 04, 2019

I had the very best car buying experience ever. Gary was very helpful, patient , and knowledgeable. He made sure I left the car lot knowing everything I need to know and patiently answered all my questions. More

by Kenyatta
Recommend Dealer
Yes
Employees Worked With
Dana Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Fields
Oct 07, 2019 -

Frankfort Toyota responded

It was our pleasure to serve you. Thank you for choosing Frankfort Toyota and giving us the opportunity to earn your business.

Oct 07, 2019 -

Kenyatta responded

Sorry ... her name is Sarah not Stacey lol :)

October 04, 2019

Awesome staff and always willing to do what it takes to make your trip like home. Nicest Toyota staff I’ve met. Always make sure to get what you ask for More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Buffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Oct 07, 2019 -

Frankfort Toyota responded

Thank you for choosing us for your servicing needs. We appreciate your business and look forward to seeing you again in the future.

October 04, 2019

Clay Guthrie was my salesman ! He was great! Very friendly and honest. He was up front and very personable. Thanks for the great experience. So happy to be apart of the Toyota family. More

by Shaffer8705
Recommend Dealer
Yes
Employees Worked With
Clay Guthrie
Oct 07, 2019 -

Frankfort Toyota responded

Welcome to the Frankfort Toyota family. We appreciate your business and feed back. Please let us know anytime we can be of assistance to you.

October 04, 2019

I love Frankfort Toyota. From sales to parts to service, the employees go above and beyond. I won’t go anywhere else for service and I will definitely be buying my next vehicle here. More

by HappyCamper
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Frankfort Toyota responded

Fantastic! That is wonderful to hear. Thank you for your faith in us, we appreciate your business.

October 04, 2019

Excellent customer service, clean environment, Excellent customer service, clean environment, convenient, time sensitive, easy drop off and pick up and the coffee and donuts hit the spot. Keep More

by JHOWARD605
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Oct 07, 2019 -

Frankfort Toyota responded

Thank you for your business and the review. We appreciate your feed back.

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