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Frankfort Toyota

Frankfort, KY

4.9
3,739 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,739 reviews

September 10, 2019

Truck being serviced Excellent service. Scott was Friendly very knowledgeable, very helpful. He answered all my questions. He kept me up to date on the service and time fr More

by Phillip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott 7573
Sep 11, 2019 -

Frankfort Toyota responded

Thank you for your business Phillip. Although Scott is relatively new to us he has been an outstanding asset to the Service Department and is simply wonderful with our customers.

September 10, 2019

Routine service Stated what they would do, and did what they stated. Didn’t push for a lot of add ons. Picked me up at my house when car was ready and driver was very More

by Great Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Church (driver)
Sep 11, 2019 -

Frankfort Toyota responded

Thank you for your business and review. It's wonderful to hear that you had such an convenient easy experience with us.

September 10, 2019

Amazing I just wish you guys would throw in a car wash and clean with a really expensive service and also have more coupons. Coupons good. More

by Flippermickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Frankfort Toyota responded

Coupons are good, for sure. Always be sure to check your email inbox for our monthly coupons that we send out. If you don't see any occasionally some servers send our emails to the spam folder so check there as well. As always we appreciate your business and your feed back.

September 10, 2019

Frankfort Toyota Ms Tuttle listened to what I needed and picked a car that fit my situation. She gave helpful advice through the entire process . I have told friends a More

by Mseyeball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skeet Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Frankfort Toyota responded

We appreciate your business and the kind review. Please do not hesitate to let Skeet know should you have any questions or concerns.

September 10, 2019

Sales Rep was amazing, dealership, not so much. Sales guy was amazing. “Detail” after purchase was poor to say the least. Spray wax was awful and would have messed with paint if not noticed and re More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dana Arnold
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hicks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Logan
Sep 10, 2019 -

Frankfort Toyota responded

Frankfort Toyota can't apologize enough for the condition of your vehicle after detailing. It is especially frustrating as we have had an experienced detail staff with year of experience. Please contact Kelly Buffin, Customer Relations Manager, at your convenience to arrange a full detail service.

September 09, 2019

Fast Service This is the second car we have bought in the last 6 months from Frankfort Toyota. I found this one at another dealership and they acted quick to grab More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gaines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Treadway
Sep 10, 2019 -

Frankfort Toyota responded

Its wonderful to hear things went so smoothly for you and you got the vehicle you wanted. Thank you for your business and returning to Frankfort Toyota.

September 09, 2019

Wonderful service Not only do they have wonderful service, but the people are top notch! Good honest and take care of their customers! I have worked with Beth and Georg More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Frankfort Toyota responded

You couldn't be more right Bill. Our people are our greatest asset. Thank you for choosing Frankfort Toyota, we appreciate your business.

September 09, 2019

Great service Service was great. Stall was awesome. Waiting area is always clean and has snacks. Keep up the great work. It’s worth the drive from Georgetown More

by Kyshadow14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Hensley
Sep 10, 2019 -

Frankfort Toyota responded

We appreciate your effort to service with us. Thank you for your business and entrusting us with the care of your vehicle.

September 09, 2019

Good service experience Started work on my vehicle within minutes of arrival. I was expecting to wait for about an hour, but my routine vehicle check was completed in 30 minu More

by KKC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your servicing needs. We appreciate your business.

September 09, 2019

Frankfort versus Louisville We are new to the area and live roughly equidistance between Frankfort and Louisville. My Tacoma was due to have oil change. Just because I go to Loui More

by Kevin B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Frankfort Toyota responded

That is wonderful to hear Kevin. Thank you for giving us the opportunity to earn your business and we are looking forward to seeing you again in the future.

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