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Fred Anderson Cadillac - Service Center

Greer, SC

4.1
2,832 Reviews

2,832 Reviews of Fred Anderson Cadillac - Service Center

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March 21, 2023

Very courteous and timely. The service representative that I had was very informative about what need to.be done to my.truck More

by NANNIELLOYD53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey
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March 20, 2023

All work was completed correctly, & on time. Great service dept, stayed informed from start to finish More

by terryscruggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rocklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Terryscruggs, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Cadillac. Feel free to reach out to us if you need anything. Have a wonderful day.

March 20, 2023

New owner same awesome service by the staff. Great job as usual. I would recommend Fred Anderson service group to my friends and family More

by Doelo416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi Doelo416, thank you so much for your positive comments about Fred Anderson Cadillac! Until the next time we meet, take care!

March 20, 2023

Dealership and staff were great got my car back very fast and not to costly More

by DONNA_LANDERS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi Donna_landers13, thank you so much for your positive comments about Fred Anderson Cadillac! We sincerely thank you for the positive review and look forward to seeing you again soon!

March 20, 2023

Service writer seemed to be over worked seemed grumpy displayed very little Personality Needs customer service skills More

by Greenville SC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. Thank you for the recent feedback. We strive for five star service with every customer and clearly did not provide that to you on your visit. I would like to speak more with you about that when you have a moment. My direct number is 864-879-7111 ext 1301. I hope to hear from you soon. Zack Moran

March 20, 2023

Mr Howard Bush is always great. WHERE ARE THE DONUTS!! how about a little customer care for my care when I get it back -.-.-. a little extra care like fast floor clear or window More

by MOMRUNS26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 20, 2023

I was pleased with repair and the time frame it took for repairs of CRV More

by vwright5869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Bailey
Report | Print
Mar 22, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi Vwright5869, thank you so much for your positive comments about Fred Anderson Cadillac! We hope you have a great day!

March 19, 2023

This is my first Cadillac purchase and I had a great experience at the dealership. Our sales rep John K. was most accommodating and no pressure. More

by jeff@carolina.rr.com
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Karvelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Jeff@carolina.rr.com, we really appreciate your feedback of Fred Anderson Cadillac! We hope you have a great day!

March 19, 2023

Poor customer service didn’t even try to fix the problem was very disappointing in the service More

by Stephanie hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
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Mar 20, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the recent feedback Mrs. Hall. I am sorry to hear we did not fix the concern. I would love to try and help if you are still having this issue. My direct number is 864-879-7111 ext 1309 David Rocklein

March 19, 2023

Great service professional all around. My car was service in a great time in Manh 1 hour 1 hour once. More

by Larrycanty23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Larrycanty23, thank you for your kind words and this wonderful review of Fred Anderson Cadillac! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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