Fred Anderson Cadillac - Service Center
Greer, SC
2,833 Reviews of Fred Anderson Cadillac - Service Center
The service writer was respectful and conducted himself with utmost professionalism. All service needs were fulfilled. with utmost professionalism. All service needs were fulfilled. More
I went there and had issue with my clutch on my corvette and Marvin the sales manger was wonderful to me. They got my car fixed and paid half of it because it did not fall under the warranty which they didn and Marvin the sales manger was wonderful to me. They got my car fixed and paid half of it because it did not fall under the warranty which they didn't have to . And gave me a loaner . They kept me informed the whole process. Ashley was my rep and she is the best . There professionalism was top notch . Thanks for all that you did . More
I brought my car to Bradshaw based on my insurance company's recommendation. I made an appointment for an estimate and showed the damage including the radiator. My repair appointment was scheduled company's recommendation. I made an appointment for an estimate and showed the damage including the radiator. My repair appointment was scheduled for 2 months later which was ok because it was still drivable. The work took over 30 days because I lost my rental before it was completed. Bradshaw said it was because they needed to order a radiator due to "unforseen" damage. The same "unforseen" damage I pointed out at the initial estimate. The work was good bit if the estimator was competent I would've been satisfied. I will never use Bradshaw again and I don't recommend it to anyone. More
Adam is the most attentive agent I have recently met there, furthermore the greeting area is second to none other. Bradshaw leads with service, great job !! there, furthermore the greeting area is second to none other. Bradshaw leads with service, great job !! More
The customer service was great they greeted me with strong professionalism. I'm looking forward to going back very soon to commit to my recommended services. strong professionalism. I'm looking forward to going back very soon to commit to my recommended services. More
The service department is organized for efficiency. The service representatives are stationed in advantageous locations to make customer and vehicle reception easy, fluid, and quick. The service area w The service representatives are stationed in advantageous locations to make customer and vehicle reception easy, fluid, and quick. The service area was clean and well-organized. The vehicle retrieval experience was smooth, from invoice payment to delivery. I found customer service lacking in the area of follow-up on voicemail messages. In particular, I left Mr. Howard Bush a voicemail requesting a callback - the callback never happened. Why have a message system if you're not going to respond to messages left? More
Awful service writer was awful didn’t type what I said and wasn’t knowledgeable and wasn’t knowledgeable More
Close by . Terry was a good rep . Not really pleased with everything over all tho Terry was a good rep . Not really pleased with everything over all tho More