
Fred Anderson Toyota
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 5,103 reviews
The Quality of service was poor , Matt Lowery did not affectively communicate with my husband or I .Matt and Adam rushed me to pay so that they could meet their Quarter, after telling me they would hold affectively communicate with my husband or I .Matt and Adam rushed me to pay so that they could meet their Quarter, after telling me they would hold they car for me. We waited a month for our car to be ready , when Matt told me it would be ready in a week!!! I had to keep calling to get in an update which at that point I was getting the run around , my husband ended up calling and they had the car for so long that they ended up paying my first months car payment. After receiving the car , the car still had the previous owner dog hair in it , there are black lines going through the seats , my passengers car handle is broken so you could not open the car door from the outside , a button on the stairwell is broke! Matt told me the parts would be in within two weeks and at that point he would call me to bring in the car to fix ALL the problems. He called me on the last day of the two weeks and told me service was booked and he doesn’t know when they can get me in ! UNBELIEVABLE!!!! What I was trying to understand was why would I need to wait if you gave me a car that was not done in the first place just to shut me up because you messed up the whole deal ! At this point I expressed my angry because it’s going on a month and a half and I’m still dealing with his mess ! He then went on to tell me that they already paid the first months car payment as if that was on me and they was doing me a favor !!! He tried to argue with me through text messages ! I ended up speaking with the general manager which wasn’t much of a help. I will never spend my money here again to be treated so poorly. More
Helpful staff, honest and direct answers, great personalities to work with. Every question I had was answered with detail, and they took the time to explain it all along the way personalities to work with. Every question I had was answered with detail, and they took the time to explain it all along the way More
You cannot go wrong buying from Fred Anderson. Jody Fleming was great. Jody was friendly, knowledgeable and there was never any pressure. He definitely played a part in why I bought the 4Runner. I wou Fleming was great. Jody was friendly, knowledgeable and there was never any pressure. He definitely played a part in why I bought the 4Runner. I would recommend checking out Fred Anderson if you’re in the market for a Toyota. You can’t go wrong. Come for the cars, buy from them because of the staff and service they provide. More
Carl is awesome to help us locate a vehicle quickly in this heated market. he is very friendly and responsive. We highly recommend him for our car needs! this heated market. he is very friendly and responsive. We highly recommend him for our car needs! More
This dealership is awesome. Sean Mehaffey (GM) stepped up to the plate for me when I had an issue with my 2020 Rav4. He put me in a 2021. Jr is a top notch sales associate. He kept in close contact with up to the plate for me when I had an issue with my 2020 Rav4. He put me in a 2021. Jr is a top notch sales associate. He kept in close contact with us while waiting on arrival of our new vehicle. He called us as promised every several days. They will definitely get more business from me. More
My husband and I have been searching for a new 4Runner we ended up here three hours away! We were not disappointed! Not only did our salesman Preston find us the right one he went above and beyond keeping us ended up here three hours away! We were not disappointed! Not only did our salesman Preston find us the right one he went above and beyond keeping us up to date on the delivery! Everything was perfect! Cleaned and ready to go when we arrived! We HIGHLY recommend him and this dealership! More
I would recommend this dealership. They are kind first and foremost. And they are a helpful group of people. Lorriel you Rock. Thank you for everything your honesty and patience with my family and I. and foremost. And they are a helpful group of people. Lorriel you Rock. Thank you for everything your honesty and patience with my family and I. More
Professional staff that answered all my questions with no pressure to buy! I was working on a time schedule and that was respected. Thank you for a no stress car buying experience. pressure to buy! I was working on a time schedule and that was respected. Thank you for a no stress car buying experience. More
Came in and let them know what I wanted. Had a deal signed and out the door in 2 hours. Didn’t get hassled for unnecessary upgrades or extended warranties. Lindsay and Michael made a great tag team f signed and out the door in 2 hours. Didn’t get hassled for unnecessary upgrades or extended warranties. Lindsay and Michael made a great tag team for sales and financing. More