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Fred Martin Nissan

Akron, OH

4.8
2,607 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,607 reviews

June 15, 2021

Buying my new car was very simple and a great experience I had to come back to pick it up and the car was ready to go. More

by MICHELESKINNER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mika Hmeidan
Jun 18, 2021 -

Fred Martin Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2021

Service, people, shop, show room, car wash, the whole experience was top shelf and can’t be out done. Enjoy my free oil changes and service always. More

by GENE.SCHINDEWOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Fred Martin Nissan responded

Hello, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2021

Holly is awesome! She always makes sure I get the best deal! This is the second car I’ve gotten from her and I’m never disappointed! More

by ALYSSAJFB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2021 -

Fred Martin Nissan responded

Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2021

Fred Martin Service Center charged me over $500.00 to replace a rear latch switch on my Nissan Murano. $75.00 for the switch & the rest in labor & tax. Whoever the repairman was must have been DRAGGING H More

by purpleconi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jun 11, 2021 -

purpleconi responded

Fred Martin is a money-hungry outfit that enjoys overcharging their customers for the services they render in their Service Dept. The labor cost was more than 6 times the price of the part installed. I am 81 years old on social security fixed income and cannot afford to deal with a company that can overcharge like Fred Martin does.

June 11, 2021

They were fantastic. Amy was a pleasure, Friendly and professional. Would recommend this place to anybody. Very efficient. Happy with the staff all very nice. More

by JEFF.JKCONSTRUCTION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

June 10, 2021

Brandon was very nice and went above and beyond to make pair purchase pleasant. Even had the car we where interested in brought over from the super store to the Nissan dealership. More

by RSIMPSON14
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2021 -

Fred Martin Nissan responded

Hi, we're happy to hear you had such a positive experience with Brandon! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2021

Excellent service! The employee who met me was polite, timely, efficient, and informative. She answered all my questions and was very knowledgeable. VEry much appreciated and was not at all surprising b More

by LITTLETON7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

June 08, 2021

Great people to work with. I have bought 4 cars and a truck from them. They stand behind what they say and are willing to help when you questions. More

by Jasonwalker549
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Fred Martin Nissan responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2021

I bought my used 2019 Nissan Rogue and 3 days later I had an issue with the engine. They quickly got me in and the problem fixed. More

by Shylton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Jun 12, 2021 -

Fred Martin Nissan responded

We are happy we were able to assist you. Thank you for the 5-Star Review! If there is anything else we could assist with, do not hesitate to reach back out to us.

June 07, 2021

Nate was great. Got me in worked with me on a rental and was polite. I was in and out when dropping off and picking up More

by JAYRNEEDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Jun 08, 2021 -

Fred Martin Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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