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Fred Martin Nissan

Akron, OH

4.8
2,605 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,605 reviews

April 29, 2021

Always had a great experience when dealing with Fred Martin. Friendly and experienced people and always very helpful. Very happy with all three cars purchased here. More

by CMarzuola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Moore, Brandon Murgatroyd, Richard Luklan
May 01, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2021

Great service as always! Staff is very friendly professional, very helpful. I will recommend Fred Martin Nissan for their excellent sales dept and service dept. More

by HAWRANICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
May 01, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

April 29, 2021

This is the second vehicle I’ve bought from this dealership and it won’t be the last. My saleswoman has been Holly Rhodes both times and she has kept the buying process simple and fast. More

by ADAMWAMSLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd
May 01, 2021 -

Fred Martin Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2021

I had such a great experience. Holly was so great and patient. She went above and beyond. She is such a kind, patient and gentle person. More

by NETTEB86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Luklan
May 01, 2021 -

Fred Martin Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2021

Service was slow. Should not take 4 hours to purchase a car. Salesman did everything he could to make more money. Even tried putting us in newer vehicle More

by JAYRNEEDS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Owensby
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Fred Martin Nissan responded

We are sorry your experience here was not 5-Stars, and have forwarded your review to management to look into the situation. Our team does apologize for the wait during your car buying process, and do hope we were able to get you in a vehicle that was what you were looking for. If you have any questions or concerns, do not hesitate to give your sales person a call or our General Manager Jeff Pennell at (330) 734-3913. You can also email us at fmcares@fmcars.com. Thank you.

April 28, 2021

We are repeat customers. We are always satisfied with our service. Our sales person Has always treated us with the utmost respect and kindness. I love that I can always count on Holly To be honest up front More

by TRILLY2024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Richard Luklan
May 14, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review! We are happy to hear you had a great experience!

April 28, 2021

Everyone was very courteous and professional. The environment was clean and calm. I was very pleased with the mechanic's work Outstanding awesome experience thanks. More

by nadinebates.9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of the women in the cashier's office were very nice The flavored creamer was a special touch to the courtesy coffee.., Nate Anderson
Apr 30, 2021 -

nadinebates.9 responded

Thank you for restoring my faith in dealerships giving customers the best service possible.

April 28, 2021

The staff is very friendly. I’m out of there within an hour for a oil change and tire rotation. I would highly recommend using them. More

by E.MEYERS7320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
May 14, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and your recommendation!

April 28, 2021

Made me believe in a good dealership again. Have has bad experiences in the past. The repair shop to the sales guys to the manager over sales worked with me and made it enjoyable and easy. Pat was great wo More

by SHEILAFMORGAN.SF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pay, Brandon Murgatroyd, Elliott Bello-Flores
May 13, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for your 5-Star Review! If you have any questions we could assist you with, do not hesitate to reach out to us. Our team is here to help.

April 28, 2021

Always superior customer service at Fred Martin Nissan. I bring all my vehicles here for service. I’m glad to be part of the Nissan Family More

by TOPGUNNAZBARBERSHOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for your 5-Star Review!

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