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Fred Martin Nissan

Akron, OH

4.8
2,605 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,605 reviews

April 20, 2021

Very professional, courteous and efficient. Have brought my truck in twice for unscheduled maintenance. Both times Rich was upfront with repair resolution and so far no return for same problem. Truck always More

by MSIMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Sinclair
Apr 26, 2021 -

Fred Martin Nissan responded

Thank you for your review of our Service Department and with Rich. We appreciate your business!

April 20, 2021

Excellent customer service. Quick fast and on time. Most definitely would recommend to my friends and family. Great job everyone on the Nissan service team. More

by YORONOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Apr 21, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and your recommendation. If you have any further questions, please give us a call. We're always happy to help!

April 20, 2021

Holly was great! She treated us like family and answered all of our questions and concerns! We will definitely be coming back for our next car! More

by JCAMERON293
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Luklan
May 14, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review! We are happy our team member was able to assist you in your car buying experience!

April 19, 2021

Nissan, please quit sending these stupid reviews every time I have service done to my vehicle. Thank you Word, word, word, word, word, word, word = 25 More

by DMORRIS20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
May 14, 2021 -

Fred Martin Nissan responded

Thank you for your 5-Star Review.

April 19, 2021

Our salesperson Brandi was awesome and found a car with our specific criteria right away! This dealership completely made us a deal we couldn't refuse and it was to our benefit. Will definitely go back the More

by LORAINGIRL11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm not sure of the sales manager's name but he sealed the deal Brandi made!, Brandi Moss, Richard Luklan
May 14, 2021 -

Fred Martin Nissan responded

We look forward to assisting you again. Thank you for the 5-Star Review!

April 19, 2021

Excellent 5 star service!!! Everyone was friendly and upfront about my car repairs, and they did a great job! Highly recommend and will definitely use again. More

by BTmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Fred Martin Nissan responded

Thank you for your review and recommendation!

April 18, 2021

Best service experience ever in my life. Over fifty Best service experience ever in my life. Over fifty years of having a vehicle serviced at many different dealers and shops and this one is beyond th More

by ALLAMERICANAGENT
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
May 14, 2021 -

Fred Martin Nissan responded

We are so happy to hear! Thank you for your review!

April 16, 2021

was very satisfied with handling of the service from appointment from the time I arrived until complete. Started on time and was finished in a very good time. More

by ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Fred Martin Nissan responded

We are happy to have been of service!

April 16, 2021

The service department was friendly and let me know when my car was done. They also explained what was going on. My car was ready to go More

by JHURBEAN@icloud.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Fred Martin Nissan responded

Hi Jhurbean@icloud.com, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2021

I was very satisfied with the service I received! It was on time for appointment the service man was very knowledgeable and informed me of the cost and what was covered! Then we got to chat with Ben our sal More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure what service person we had!
Apr 19, 2021 -

Fred Martin Nissan responded

Robert, thank you for your kind words and this wonderful review! We look forward to being of service again when needed. Please don't hesitate to reach out if there's anything additional we can do for you.

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