Back

Fred Martin Nissan

Akron, OH

4.8
2,603 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership

3388 S Arlington Rd

Akron, OH

44312

Directions

By Type

Showing 2,604 reviews

March 30, 2021

Very nice very happy with the service appreciate it and didn't keep me very long waiting Ohio and a nice car wash an oil change More

by vickibickley2737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Mar 31, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

March 30, 2021

Estimate 1800 dollars Got fixed for 700! Richard Wilson Estimate 1800 dollars Got fixed for 700! Richard Wilson delivery way too fast and it was not believable! Your estimates are way over priced for re More

by parkerbruce1969
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Fred Martin Nissan responded

We are sorry to hear you had a negative experience. We have forwarded your review to management to look into the situation. The estimate we have provided was for a number of repairs that we have suggested for a full repair. If you have any questions as to how we arrived at that number our team can always assist after an assessment of the vehicle and if you do run into any further issues, do not hesitate to reach out to us. Thank you.

Mar 31, 2021 -

parkerbruce1969 responded

Overinflated! You’ll eventually learn when you lose business.

March 30, 2021

This was a great experience. Holly new exactly what I wanted and I was able to find a car that I love and be in and out. More

by RFTHISSEN91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Fred Martin Nissan responded

Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 30, 2021

Brandon Owensby made this the easiest car buying process I’ve ever experienced. I wasn’t there very long, and I left 100% satisfied. I won’t be going to anyone else, and have been recommending him to everyo More

by CZETLID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Fred Martin Nissan responded

Hello, your wonderful feedback and rating mean a lot to us. If you have any further questions about your new vehicle, please give us a call. We're always happy to help.

March 30, 2021

Brandon did a great job getting us what we wanted for the price we needed!! Would definitely recommend him!! Pat always handles my service needs quickly and professionally!! Both of them are great assets to More

by Heather Leininger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Fred Martin Nissan responded

Heather, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 29, 2021

The sale was completed quickly and easily. I test drove three cars in the morning and did the sale in the afternoon. There were no issues. More

by tim1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Burlingame
Mar 30, 2021 -

Fred Martin Nissan responded

Tim, we are very happy we could provide you with a positive and easy car buying experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 29, 2021

They had my car fixed in 4 days after wasting time and money at other places that couldn't figure out what was wrong. They also found a safety issue I wasn't aware of. Well worth the 45 minutes I drove to More

by Rogue2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Mar 30, 2021 -

Fred Martin Nissan responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 29, 2021

Very easy to schedule my appointment online. Amy was very friendly and knowledgeable. Extremely happy with total service experience . Would recommend Fred Martin to others. More

by TARIKAUFMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Fred Martin Nissan responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 28, 2021

Not a typical car dealer experience. Salesman (Brandon Owensby) great person to do business with. Was able to find what we were looking for , didn’t need to shop around More

by JAYDEE4940
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Fred Martin Nissan responded

we are happy we were able to assist you in your car buying experience. Thank you for your review!

Mar 29, 2021 -

Fred Martin Nissan responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2021

I had a mixed experience at this dealership. I found a good vehicle at a fair price and my salesman worked well with me and delivered it to my home. However when it came to the finance department, an ext More

by MSHADMEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Owensby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas
Apr 08, 2021 -

Fred Martin Nissan responded

Hi, we are sorry to hear you experience here was not 5-Stars and have forwarded your review to management to look into the situation. However, we were unable to locate your file with your DealerRater username. However if you would like to cancel your extended warranty our team can assist you. Please give us a call at (330) 734-3913 and ask to speak with a Finance Manager. Thank you.

...
134
...