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Fred Martin Nissan

Akron, OH

4.8
2,603 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership

3388 S Arlington Rd

Akron, OH

44312

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Showing 2,603 reviews

March 26, 2021

First visit to Service Dept. Amy was very professional and personable. She provided information and options so that I could make an informed decision. Will definitely return for future service needs. More

by SLECLERC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for your review!

Mar 29, 2021 -

Fred Martin Nissan responded

Hello, we are so happy to read such a great review about Fred Martin Nissan, Llc! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit with Amy. If you have further needs or questions, please reach out!

March 26, 2021

Fred Martin said $3,700 after a Diagnostics of $125. God 2nd opinion and the 2nd opinion replaced and fix the car $335. Thnx Hamad Tire More

by Leemarquiee
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Reeves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Fred Martin Nissan responded

Hi, we are sorry to hear you experience here was not 5-Stars and have forwarded your review to management to look into the situation. However, we were unable to locate your file with your DealerRater username. If you could please email us at fmcares@fmcars.com or give our Service Manager Denise Law a call at (330) 734-3913 with details of your visit and questions, we would be happy to assist you. Thank you.

March 26, 2021

Service dept has worked with us without any problems. The sales department has also been very helpful and explained all items used on our Rohge. More

by MIDDLEBRANCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Law, Nate Anderson
Mar 27, 2021 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We are always more than happy to assist you if anything else comes up. Take care!

March 26, 2021

I still here the high pitched sound on the front passenger side of my suv..front...you guys need to see about it if it's the trany,or the torke converter More

by RICKEYJ394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2021 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2021

Got an appointment right away. Was treated well. Everyone very professional. Went to Cuyahoga Falls where I bought the car and wasn't happy with them. To pushy. More

by CHERYEL131957
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 25, 2021

I have traveled the entire country and I can say without a doubt this dealership and shop gives the best service in our country ! Patrick and al the rest of your crew are unbelievably incredible. It is a More

by ALLAMERICANAGENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson, Tony Sinclair
Mar 27, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2021

Courteous service. The salesperson narrowed what was within my budget quickly. I am very happy with choosing this dealership. This is my second Fred Martin Nissan car. More

by JOSEPH.PEARSON37
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2021

They treat me well. Have been with Fred Martin Nissan for several years. From the sales room to the service of my vehicle, all has been a smooth ride. I’m now in the process of getting my 4th or 5th car Frid More

by TOMISCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2021 -

Fred Martin Nissan responded

Hi Tomisco, thank you so much for your positive comments about Fred Martin Nissan, Llc! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2021

I appreciate Rich fitting me in on the day/time that worked best for me. It was done sooner then promised! Rich was super friendly and explained everything to me!! More

by Wendy Drugan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2021 -

Fred Martin Nissan responded

Hi Wendy, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2021

I had been looking for another Service Van for my company. Clay Moore was able to get all the information to me and and finish the deal before I even went to the Dealership. When I got there to pick More

by RICK K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Moore, Brandon Murgatroyd
Mar 25, 2021 -

Fred Martin Nissan responded

Hi Rick, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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