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Fred Martin Nissan

Akron, OH

4.8
2,640 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE AutoCheck Vehicle History Report with Buyback Protection, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,640 reviews

January 24, 2021

Service contact was great. Work completed in reasonable amount of time. Love the ease of text updates and ability to accept or deny each repair or service. More

by TARNOLD6730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Jan 26, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for your review!

Jan 26, 2021 -

Fred Martin Nissan responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

January 23, 2021

Brandon Owensby did not pressure me into a purchase. He also listened to what I was willing to spend and why. I will certainly look to him on future purchases. John Klotz made the financing process seamles More

by ELBABY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Klotz
Jan 26, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a positive experience with our team. Thank you for your review and your business!

Jan 26, 2021 -

Fred Martin Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2021

We have purchased several vehicles from this location. We have always been pleased with our salesperson, Holly, and the service department. Denise handled our oil change and tire rotation yesterday and More

by KarenD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Jan 23, 2021 -

Fred Martin Nissan responded

Karen, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2021

No I’m tired of these stupid surveys. I do not know the names of the people I worked with in service and the pictures don’t help. They guys were nice. The girl was kind of bitchy. More

by MTUCKER317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, John Klotz, Nate Anderson
Jan 25, 2021 -

Fred Martin Nissan responded

We hope your overall experience was pleasant and if you have any further details of your visit that was negative that you would like to share with us, please email us a fmcars@fmcars.com. Thank you for your feedback.

January 22, 2021

Nate was and is very helpful and got me in and out with relative speed! I always find it easy to get my car serviced More

by CHRISTINECDODD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Jan 25, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience. Thank you for the review!

Jan 26, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nate here at Fred Martin Nissan, Llc! We hope to see you soon!

January 22, 2021

Very friendly place. Josh was great. Satisfied with the service so far. Service department was very helpful. Would recommend them and possibly do more business here. More

by JE2NFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Klotz
Jan 25, 2021 -

Fred Martin Nissan responded

Thank you for your recommendation and your review!

Jan 26, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Josh here at Fred Martin Nissan, Llc! Thanks again for the recommendation, and have an amazing day!

January 21, 2021

The service experience was good. It will be great if I get more briefing from service representative. i liked the quality of the service. Thanks More

by TAWHID.EEE.40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2021 -

Fred Martin Nissan responded

Hello, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

January 21, 2021

This is my second Nissan Rouge and I couldn’t be happier.every one is very nice and the service was prompt, and was able to get scheduled quickly Thankyou Karen Barbati More

by TUTTYB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Jan 23, 2021 -

Fred Martin Nissan responded

Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 21, 2021

It was just a normal oil change and tire rotation. Amy was friendly and informative. The lady that took my payment was nice. I will not do another survey if I am forced to write something. I hate surveys More

by PMLYNAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Jan 23, 2021 -

Fred Martin Nissan responded

Hello, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

January 20, 2021

Courteous and knowledgeable staff. They exceeded our expectations and go out of their way to provide excellent customer service. They were friendly during the sales process and have maintained their f More

by KDELLANNO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Law
Jan 23, 2021 -

Fred Martin Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. Please let us know if there is anything else we can do for you; we are more than happy to help!

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