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Fred Martin Nissan

Akron, OH

4.8
2,629 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,629 reviews

January 04, 2021

This was the first time I’ve had a transmission replaced. The process could not have been easier I anticipated problems but was very surprised how smoothly it went Rich took very good care of me More

by garyg8980
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

January 04, 2021

Patrick helped me and told me exactly what was going to take place. Every time I've needed repairs, he's helped me. He's a really nice guy. More

by STEFANIEHENDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Patrick here at Fred Martin Nissan, Llc! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

January 02, 2021

Couldn't ask for a better experience. The staff is super friendly, keep you informed on the work being done and always get you in and out quickly which is a big plus. More

by Tmtcoach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Jan 05, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 02, 2021

Only service center I will use. They always take the time to go over any needed maintenance and is upfront and honest with what my vehicle needs. More

by TMYERS0710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Fred Martin Nissan responded

Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

January 02, 2021

Wife and I purchased our new Titan from Fred Martin and have nothing but the best things to say.We drove 4 hours and the entire deal was as discussed on phone,no double talk and the truck was washed and pa More

by FURKIDS2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, John Klotz
Jan 04, 2021 -

Fred Martin Nissan responded

Thank you for your review and your recommendation! If you have any further questions, please don't hesitate to reach out!

January 01, 2021

Everyone was very friendly and very knowledgeable. The work I had done was performed in a quicker amount of time then I expected. Overall a great experience! More

by MK.CASSIDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Jan 04, 2021 -

Fred Martin Nissan responded

Mk.cassidy, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2021

Your financing personal that handled my purchase said what he needed to to get me to purchase something and was not honest about it. He insisted I buy an electoral warranty that covered anything but it d More

by JEFFERYJONES070
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 05, 2021 -

Fred Martin Nissan responded

Hello Jeffrey, we appreciate you taking the time to leave us this feedback. It looks like there may have been a misunderstanding in what the warranty covers. If you have any further questions or concerns in regards to your warranty, please do not hesitate to give us a call at (330) 734-3913 and ask to speak to a Finance Manager. We're always happy to help. Thank you.

January 01, 2021

Replacing the tire so very quickly. Always being so nice and available to ask answer questions. Thank you and happy new year to you and your families! More

by PERRY011213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jan 04, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for your kind words and your review!

January 01, 2021

Fred Martin Nissan is my favorite dealership! The service department is always friendly and efficient. My salesperson, Holly Rhodes, was professional and thorough. She answered all of my questions, reviewed More

by RACHELSEMONIN
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, John Klotz
Jan 04, 2021 -

Fred Martin Nissan responded

We are happy to our team member was of great assistance! Thank you for the 5-Star Review! If you have any further questions, please give us a call. We're always happy to help!

Jan 04, 2021 -

Fred Martin Nissan responded

We are happy to our team member was of great assistance! Thank you for the 5-Star Review! If you have any further questions, please give us a call. We're always happy to help!

December 31, 2020

Great experience. No high pressure sales. Found a vehicle on the lot that we were interested in. Traded in my vehicle. Fair price and great sales representative. More

by Ken
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mason Batty
Jan 04, 2021 -

Fred Martin Nissan responded

We are happy we were able to assist you in your car buying experience! Thank you for your review and stopping by Fred Martin Nissan.

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