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Fred Martin Nissan

Akron, OH

4.8
2,594 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,594 reviews

September 30, 2020

I am always very impressed by the service department at Nissan on Arlington. Their efficiency and concern for my safety is much appreciated. The pricing is not outrageous and there is not pressure to do More

by marteachr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Oct 06, 2020 -

Fred Martin Nissan responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

September 30, 2020

Professional, spotless, accommodating, friendly and patient! Brandon and Clay were wonderful through the entire process.The financing process was seamless, explained clearly and questions answered. More

by BEJ2316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
finance manager filling in for John, Clay Moore, Brandon Murgatroyd
Oct 06, 2020 -

Fred Martin Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 30, 2020

Fast Curtis makes me feel like part of the family. I was greeted with a smile and I left with a smile like always thank you More

by MACLOCAL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Nov 12, 2020 -

Fred Martin Nissan responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

September 30, 2020

Great, friendly, helpful staff. My appointment was timely and my service consultant was upfront with the service I needed. Cost was explained. When my car couldn't by fixed, I was provided a loaner. I was re More

by KKCOLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Fred Martin Nissan responded

Kkcoleman, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan. Thank you so much again for your feedback! We hope you have a great day! !

September 29, 2020

Always pleased with all the great customer service received by all staff . Holly make it extra easy and a comfort level that is above and beyond More

by MISSY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Klotz, Nate Anderson
Nov 12, 2020 -

Fred Martin Nissan responded

Missy6, your wonderful feedback and rating mean a lot to us. We're glad to hear Holly delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 29, 2020

No problems. Everyone wore masks and were socially distant. Service was great and staff were very friendly. Very happy with my service visit and experience. More

by TARIKAUFMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Fred Martin Nissan responded

Tarikaufman, we are so happy to read such a great review about Fred Martin Nissan If you have any further questions, please give us a call. We're always happy to help! !

September 29, 2020

He sold me the type of vehicle I wanted. He listened and didn't push me into something I didn't want. Rod was very helpful and professional. More

by reynard.monmouth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
Oct 06, 2020 -

Fred Martin Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 29, 2020

The device team at Fred Martin Nissan is always amazing and makes sure that everything is done correctly and affordable. They also assure that you’re comfortable and treated well during your time there. More

by KRLDURB35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Nov 12, 2020 -

Fred Martin Nissan responded

Hi Krldurb35! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

September 29, 2020

My only concern is my Altima takes synthetic oil. I hope premium oil means synthetic? That's what I've been putting in my car, that's what the book says. More

by dianerose6766
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Fred Martin Nissan responded

Hello, thank you so much for your high rating! We can't wait to see you again, have a great day!

September 29, 2020

Everything was great. Rod helped me find the perfect car and get me the best deal for my liking. My car is in very nice condition and I love it. More

by sstidom1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Nichols, Brandon Murgatroyd, John Klotz
Nov 12, 2020 -

Fred Martin Nissan responded

Sstidom1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan. Thanks again for taking the time to leave us this information about your recent visit. Take care!

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