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Fred Martin Nissan

Akron, OH

4.8
2,594 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,594 reviews

September 21, 2020

Great as always service could not be better staff is knowledgeable never tried to sell me something I don’t need. Car is always in tip top shape More

by CHATTYMOM_50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Fred Martin Nissan responded

Hello, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

Sep 24, 2020 -

Fred Martin Nissan responded

Hello, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

September 21, 2020

Did a great job at fixing my window. They were going to have me come back because they couldn't figure out the problem right away but the technician was to fix it before I left. More

by Tyler Perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Fred Martin Nissan responded

Tyler, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 24, 2020 -

Fred Martin Nissan responded

Tyler, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2020

This was my second time at Fred Martin. My husband recently passed away and always did the upkeep on our vehicles. The service was excellent! More

by niecythrasher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Sep 23, 2020 -

Fred Martin Nissan responded

Hello, we send you our condolences, and are glad we could provide you with an excellent experience. Please don't hesitate to reach out to us if there's anything more we can do. We are more than happy to help!

Sep 24, 2020 -

Fred Martin Nissan responded

Hello, we send you our condolences, and are glad we could provide you with an excellent experience. Please don't hesitate to reach out to us if there's anything more we can do. We are more than happy to help!

September 18, 2020

Great service and sales. good attitudes and taking the virus seriously. Kept me very informative about were they were about my vehicle. Thanks have a great day. More

by STANLEYLEPROVICH1
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Fred Martin Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Sep 23, 2020 -

Fred Martin Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 18, 2020

Staff was very friendly and I was happy with the cost of my repairs I will be having more of my repairs done there in the future. More

by MNUTTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Fred Martin Nissan responded

Hello, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

September 18, 2020

Excellent service , very friendly. At home delivery was exceptional. Sales person was knowledgeable and delivered to my door, and showed me 2 at home . Very satisfied. More

by Melissa Zenner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
Sep 23, 2020 -

Fred Martin Nissan responded

Melissa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 23, 2020 -

Fred Martin Nissan responded

Melissa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2020

I feel that the part in question should not have failed in the time that it did. The dealer could have split the cost of parts and labor with me. No offer was made. I will keep this in mind the next time I More

by HVEZZANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nate Anderson
Sep 24, 2020 -

Fred Martin Nissan responded

Hi! We are sorry to hear you had a negative experience. We have forwarded your review to management to look into the situation. Thank you.

Sep 24, 2020 -

HVEZZANI responded

Thank you for your quick response.

Sep 25, 2020 -

Fred Martin Nissan responded

Hi Harry, we have looked into your situation and it looks like unfortunately we cannot offer to split cost for parts or labor due to the issue not being a mechanical malfunction. We hope you understand and if you have any questions regarding the situation, please give us a call. Thank you.

September 17, 2020

Amazing service! Great staff! Will always shop Fred Martin Nissan with Lou. They take the time with you to find exactly what you want in your budget. More

by DANIELLEFLEISCHMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Kimevski, Brandon Murgatroyd, John Klotz
Sep 23, 2020 -

Fred Martin Nissan responded

Hello, we really appreciate your positive review! We do hope we can be of assistance in the future. Have a wonderful day!

September 17, 2020

This location is always courteous and friendly. Very clean establishment. Nate was very thorough. I recommend this establishment for service and sales. Thank you much More

by RJSEILER01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Sep 23, 2020 -

Fred Martin Nissan responded

Hello, your wonderful feedback and rating mean a lot to us. We're looking forward to your next visit with us! Safe travels!

September 17, 2020

Your service department is very professional, and explains things clearly. Take my vehicle when I arrive and it’s done on time. Also cashiers are very pleasant, More

by DPHARKNESS52
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Sep 23, 2020 -

Fred Martin Nissan responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Have a wonderful day!

Sep 23, 2020 -

Fred Martin Nissan responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Have a wonderful day!

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