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Fred Martin Nissan

Akron, OH

4.8
2,643 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE AutoCheck Vehicle History Report with Buyback Protection, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership

3388 S Arlington Rd

Akron, OH

44312

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Showing 2,643 reviews

July 29, 2023

Amy was great. Friendly and knowledgeable. The guys who suttled me were on time and friendly. They made me feel very comfortable. More

by DORAWRIGHT92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady at the counter that I paid was very nice
Jul 31, 2023 -

Fred Martin Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fred Martin Nissan, Dora, we look forward to having you as a valued customer for many years to come!

July 28, 2023

Enjoyed the experience at the Nissan store. Everyone was great Corey was very knowledgeable and enjoyed working with him More

by golddress1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Michalak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 28, 2023

Unfortunate experience- had an object in the tire - upon inspection by your service department they said the hole was too large to fix - and the road hazard coverage on tires that we bought at your service More

by CARLG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Bailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Fred Martin Nissan responded

We're sorry to hear about your experience. We would like to look into this situation further. When you can, please email us at Fmcares@fmcars.com with your contact information and the date of your visit. Thank you for bringing this to our attention and we hope to hear from you soon.

July 27, 2023

I think they are professional and fast! They solved the issue on my Titan when another dealership tried twice and failed. More

by Blondencantongirl1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Kuhns
Jul 28, 2023 -

Fred Martin Nissan responded

Thank you so much! We're glad we were able to get your Titan fixed up right! If anything else comes up, let us know! Thank you again and we hope to see you back for any service needs that may arise!

July 26, 2023

Great customer service. All of my questions were answered to fill satisfaction. Will recommend a friend. More

by ASMITH9001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Sinclair, Vicki Kuhns, Jamie Frost
Jul 27, 2023 -

Fred Martin Nissan responded

Thank you so much for your 5-star review and for your recommendation! We're glad we were able to give you a great experience! Thank you again and congratulations on your new Nissan!

July 21, 2023

Great experience. Probably the best I have had. So helpful. Easy process. And not pushy like some places. I’ll be back More

by CHRISAITKEN311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Michalak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Fred Martin Nissan responded

Thank you so much for the five star review and for choosing us! We're glad to hear that we could impress and we look forward to your next visit!

July 21, 2023

I was impressed with the friendly atmosphere and the kindness shown to me. Great knowledge shown regarding details and very patient with me and my undecisive manner. More

by CKOVACH5511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Michalak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Fred Martin Nissan responded

Thank you for the kind words! We're glad we were able to provide you with a great experience and able to get you into your Honda! Thank you again and we look forward to your next visit!

July 14, 2023

Purchased Pathfinder in 2016 which was totaled. Came back to purchase Outback in 2023. The sales process was not smooth. The price of Outback was not established early in writing. There was no More

by DBRENNER6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Michalak
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Fred Martin Nissan responded

We are sorry to hear that you had less than a 5-star experience. Your experience is being reviewed by management. Someone will contact you shortly. Thank you.

July 14, 2023

They were very helpful and the car was done on time. We will use them again More

by JAMES@ACTIONPRINTINGOHIO.COM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan, James. We appreciate your business and hope to see you again soon.

July 14, 2023

They made everything so easy. It’s hard for me to do things on the computer or cellphone, but Holly was right there with me. Thank you guys so much for all your help. More

by TAMARA.BENNETT15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to leave us a five-star rating. It's great to hear that Holly was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Nissan, Tamara.

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