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Fred Martin Nissan

Akron, OH

4.8
2,594 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,594 reviews

March 08, 2022

Good experience gave me a good deal for my trade in and was straight forward no beating around the bush More

by COSMOEX2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Moore, Richard Luklan
Mar 09, 2022 -

Fred Martin Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

March 08, 2022

Josh was great! Very helpful and patient. Found me exactly what I wanted and went above and beyond. More

by BLB33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Frost
Mar 09, 2022 -

Fred Martin Nissan responded

Thank you so much for your wonderful review! We are thrilled that Josh had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Nissan!

March 07, 2022

Informative. Professional. Courteous. Clean. Effective. Timely. Decent used car inventory. Answers phone. Quick delivery. Appreciative. More

by tracykoontz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Apicella, Jamie Frost
Mar 07, 2022 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business, Tracy, and hope to see you again soon!

March 07, 2022

Purchased 2016 Impala 05/2021 for $18,500, and an additional “ bumper to bumper” warranty for $3600..Engine failed 12/2021, warranty denied coverage due to sludge buildup. My vehicle has now been at More

by Ppasthing
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Apicella
Mar 07, 2022 -

Fred Martin Nissan responded

We are sorry to hear your recent experience with us was less than 5-Stars, and have forwarded your review to management to look into the situation, however we cannot specifically comment on the situation without the name on file. We would be happy to look into the situation, if you could please email us at fmcares@fmcars.com or give our Service Manager Denise Law a call at 330-644-8888 with more details. Thank you.

March 07, 2022

My wife was contacted by our local dealer (with whom she had a 24 year relationship) regarding a lease pull-ahead. I researched the value of her '19 Sentra on Edmunds and Kelley. Our local dealer's first More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Murgatroyd, Richard Luklan, Amy Katanic
Mar 07, 2022 -

Fred Martin Nissan responded

Thank you, Rick, for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Nissan are glad to have you as a customer.

Mar 07, 2022 -

Rick responded

It was a pleasure doing business in a business which, quite frankly and no offense intended, can be intimidating to most customers. We are eager to spread the word that a negotiating experience like the ones customers read about online and in magazines is possible. Thank you for validating the hours of research we poured into making such an important decision! -Rick Blackson

March 07, 2022

Very fast and friendly service. Great communication by all team members. Would definitely recommend to anyone More

by MATT.MORTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Fred Martin Nissan responded

Thank you, Matt, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 07, 2022

Good service, friendly people, was very happy with the service. We love our car. Thank you More

by GCURTIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

March 04, 2022

Good service. Timely response. Cordial atmosphere. The whole appointment was handled very professionally. Would recommend! More

by MBDBOC
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Fred Martin Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 04, 2022

Excellent service! Holly always takes such good care of us and we will continue purchase our vehicles at Fred Martin. More

by HANNA71371
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Luklan
Mar 04, 2022 -

Fred Martin Nissan responded

Thank you, Hanna! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Holly and our team met your expectations. Thank you again for choosing Fred Martin Nissan, we look forward to having you as one of our valued customers for many more years to come!

March 03, 2022

The salesperson, Ben Easterly, was friendly, knowledgeable, and easy to work with. I would use him again. More

by SWATSON1155
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Luklan
Mar 04, 2022 -

Fred Martin Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Ben! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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