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Fred Martin Nissan

Akron, OH

4.8
2,594 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,594 reviews

February 28, 2022

First time service customer, I was impressed with my entire experience with the service department. My advisor Richard was very knowledgeable and helpful. I’ll be buying our next Nissan here. More

by troianocharles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your thoughts on working with Rich and our team. We're glad to hear we delivered such a great experience!

February 28, 2022

We've always been pleased with the service and friendly staff. Special thanks to Rich and his team. They were able to get my sons truck in and repaired, despite not having any open appointments. Thank More

by GMLNARIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 28, 2022

The dealership provided an inviting environment. Rich Wilson was knowledgeable and provided good advice without scare tactics. I will be back. More

by Edwardberrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Fred Martin Nissan responded

We are very happy to hear that Rich provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 28, 2022

Great service from start to finish! Patrick Hines is always on top of things keeps me informed throughout the service being done. Pat and his co-workers are always pleasant and welcomin More

by JOHN410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Kuhns
Feb 28, 2022 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan, John, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 28, 2022

Fred Martin is the friendliest dealerships that I have ever dealt with. Great people and great service. More

by YPOSEY9193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Fred Martin Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Nissan!

February 28, 2022

This dealership has always taken great care of me in the times I have went to them. There are closer Nissan dealerships to where I live but I will always come her for future vehicle needs. Holly is exempl More

by STEPHENDCORD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Richard Luklan, Amy Katanic
Feb 28, 2022 -

Fred Martin Nissan responded

Thank you, Stephen, for taking the time to share your thoughts on working with our team. We're glad to hear Holly delivered such a great experience!

February 26, 2022

Fred Martin Nissan has very great customer service. Brandon O. was extremely helpful throughout the whole process of me getting my new car. More

by TSHY015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Richard Luklan
Feb 28, 2022 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 26, 2022

Very professional agent. Fast service. Kept me informed of the progress. Washed my car when finished. More

by TJEPSON01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Fred Martin Nissan responded

Hi, thank you for sharing your positive experience! We hope you have a great day!

February 25, 2022

I have leased seven or eight ( I lost count) Nissans from Fred Martin and have always come away happy. From the service, the atmosphere and the people working there. I lease my cars with my favorite person More

by PATRYSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Fred Martin Nissan responded

Thank you for your very kind review, Pat. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

February 24, 2022

Lou and Brandon were very helpful with my new lease. They made it easy for me. More

by Lender0001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Kimevski, Brandon Murgatroyd, Richard Luklan
Feb 25, 2022 -

Fred Martin Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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