Back

Fred Martin Nissan

Akron, OH

4.8
2,595 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership

3388 S Arlington Rd

Akron, OH

44312

Directions

By Type

Showing 2,595 reviews

January 12, 2022

Staff was very responsive and helpful. Car was serviced and is working well. The cost was somewhat more than I expected. More

by lpetteys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 12, 2022

Did not do all of the services asked. Specifically the oil change, which is courtesy of the dealership and I requested it. They had my car a day and a half longer than they said they would. Now I have to More

by AASHBAU2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Hine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Fred Martin Nissan responded

We are sorry to hear that you had less than a 5-star experience. We truly apologize that we made this error. We have attempted to contact you, but we understand you may have already left. We wish you all the best, and again, we apologize for the inconvenience. If you email fmcares@fmcars.com your new address, we will happily mail you a gift cared for your inconvenience. Thank you.

January 12, 2022

Staff is always courteous. Nice comfortable waiting area. Didn't have to wait long for oul change. Thanks for an enjoyable service. More

by ROSEMORRISK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Fred Martin Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

January 12, 2022

Alway a great experience with these nice folks!! Holly rocks goes out of her way to get you what you are looking for. thanks Holly as always you rock!! More

by MICHAEL_SHAFFER69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Luklan
Jan 12, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to leave us this fantastic five-star review! We're thrilled that you found your experience with Holly to be a positive one. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan, Michael. Congratulations on your new purchase.

January 12, 2022

I brought my vehicle in for warranty work and the repairman check the car for safety problems! More

by KENNETHGIEBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Richard Luklan
Jan 12, 2022 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 10, 2022

Holly was fantastic, the salesperson I've ever dealt with. She was on top of every aspect of my needs. More

by TWILLIAMS005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Richard Luklan
Jan 11, 2022 -

Fred Martin Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Holly met your expectations. Thank you again for choosing Fred Martin Nissan, we look forward to having you as one of our valued customers for many more years to come!

January 09, 2022

Always get the job done quickly efficiently and always professional and very friendly and helpful at letting you know what is next More

by fudge 4us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2022 -

Fred Martin Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Nissan!

January 06, 2022

Always great service and very courteous. The cars are done in a timely manner. We are waiting on apart for our Nissan rogue. More

by MIHALDIANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Fred Martin Nissan responded

Diana, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

January 05, 2022

Josh and Holly were very attentive and helpful. Showroom clean with a person behind desk👍 More

by joanjellison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Richard Luklan
Jan 05, 2022 -

Fred Martin Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 04, 2022

I had zero problems negotiating with this dealership for my Jeep Cherokee Trailhawk. The car was exactly as advertised. The sales staff was courteous and negotiated fairly. The experience was first-rate. More

by READENIT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Luklan
Jan 04, 2022 -

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! Congratulations on your new Jeep Cherokee Trailhawk! We sincerely value your business and look forward to your next visit.

...
82
...