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Fred Martin Nissan

Akron, OH

4.8
2,594 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,594 reviews

September 30, 2021

Great customer service. Deal went bad due to my driving record but definitely recommend this dealer. More

by alexandercession
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 30, 2021

Everyone at the dealership was very friendly and helpful from the time I pulled until I left. They performed the work in the time they said and made sure I was satisfied and did not have any questions befor More

by Joe White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Oct 02, 2021 -

Fred Martin Nissan responded

Hi Joe, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! Please don't hesitate to reach out to us if there's anything more we can do!

September 29, 2021

Fred Martin Nissan is a very friendly & compassionate dealership! We will return for future purchases! More

by MYVETTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski
Oct 01, 2021 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We look forward to your next visit! Take care!

September 29, 2021

Always good service and courteous staff. Like everything except all the requests for surveys. Too many surveys!!!! More

by RHONDAKERZIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Oct 01, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2021

This visit went well but previous visits have been long and drawn out. Mostly, only one service tech is very personable and the rest just seem annoyed and angry, clearly not very responsive to clients when More

by CANDICE.CHUPEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2021 -

Fred Martin Nissan responded

Hi Candice! We are happy to hear your most recent experience with us was a positive one. Our goal is to provide the best service we can to all our customers. We do apologize if you previous visits may have been less than positive and longer than expected, but we do try to be of great service. If you have any questions or concerns, do not hesitate to give our Service Manager Denise Law a call at (330) 564-2049

September 28, 2021

Have always had a great experience at this dealership. Holly is the best!!!! Will always recommend to friends and family. More

by Brooke Huff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Richard Luklan
Sep 30, 2021 -

Fred Martin Nissan responded

Hi Brooke, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. Thanks for the recommendation, and have an amazing day!

September 27, 2021

They did great finding the root of the problem. Amy and the team rock! Yes More

by MAL47083
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Fred Martin Nissan responded

Hi, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

September 26, 2021

I believe I have come there at 3 or 4 times and had service work done on our NB 3500, Amy has normally taken care of me and she is very courteous and kind very prompt and astute about getting me in on More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Fred Martin Nissan responded

Hi James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2021

The staff is courteous and knowledgeable. I appreciate the personal service that I received at Fred Martin Nissan. More

by GPRIBANICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2021

I’ve never had such a wonderful experience buying a car! Josh was incredibly helpful and knowledgeable and has continued to answer questions since my purchase. Highly recommend Fred Martin Nissan!! More

by Annie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Richard Luklan
Sep 26, 2021 -

Fred Martin Nissan responded

Hi Annie, thank you so much for the positive feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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