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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,542 Reviews
Call Service Center (330) 644-8888

1,542 Reviews of Fred Martin Nissan - Service Center

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July 10, 2023

Amy was great. She had me scheduled for my extended ware appt early and had my loaner ready to go. My new car was ready in a few hours. Ive always had great service More

by MAIRTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Fred Martin Nissan responded

We're glad to hear we could give you a great service experience! Thank you for choosing us and for giving Amy a shout-out! Thank you again and we look forward to your next visit!

July 07, 2023

This time when I had service done, the person who took care of my check in and finish was very nice and accommodating. More

by Kathleenpya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Jul 10, 2023 -

Fred Martin Nissan responded

Thanks for sharing about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

July 06, 2023

Great service fast and friendly. Very knowledgeable and communicated needed services in an understandable manner More

by TONYAESSICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Fred Martin Nissan responded

We're happy to hear that we were able to provide you with great service! Thank you so much for choosing us and for leaving a 5-star review! We look forward to seeing you again at your next service appointment!

July 05, 2023

.I have been leasing with Nissian since 2015. Zero complaints with salesman and women. The service staff is great! More

by ARABELLAMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Fred Martin Nissan responded

Thank you for your continued support of our dealership and for leaving us a 5-star review! We look forward to working with you again!

July 04, 2023

Brandon was nice and treated me with kindness. Joe was nice too I will be telling my friends and family to come hete More

by shellybrockley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas, Denise Law, Jeremy Lynch
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Jul 04, 2023 -

Fred Martin Nissan responded

Your feedback and rating mean a lot to us, Shelly. Thank you for choosing Fred Martin Nissan and for helping to spread the word about us

July 01, 2023

Excellent customer service. Great communication. Amy is so kind and so nice. Would highly recommend the service department at Fred Martin Nissan. More

by xxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas, Jamie Frost, Jeremy Lynch
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Jul 03, 2023 -

Fred Martin Nissan responded

Thank you for the kind, 5-star review! We're glad to hear we could give you a great experience! Thank you for your business and we hope to see you again for your next service appointment!

July 01, 2023

Service was great. Everyone was polite and courteous . Joe Zavarelli is the best. I can't wait to come back More

by TOTHSTEVEN67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Zavarelli
Report | Print
Jul 03, 2023 -

Fred Martin Nissan responded

Thank you for the 5-stars and for your business! We look forward to seeing you again at your next service appointment!

June 30, 2023

Had the car for 5 days and could not get parts. I had to finish the repaired myself. More

by Telleroftruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Fred Martin Nissan responded

We're sorry to hear about your experience. When you can, please email us at fmcares@fmcars.com and let us know your contact information and more details about your experience so that we can look into this. Thank you for your review.

Jul 03, 2023 -

Telleroftruth responded

Billy.ray82@yahoo.com, Billy Ray

June 30, 2023

Excellent customer service. Very nice and professional staff. Competitive price. Very nice environment. Overall excellent service experience. More

by SCHANDLER4308637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Vicki Kuhns
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Jul 03, 2023 -

Fred Martin Nissan responded

Thank you so much! We're glad our staff we able to impress! Thank you for your business and we look forward to your next visit!

June 30, 2023

Love this dealership! ! Very professional. Very prompt Everyone I have dealt with is amazing to work with. Don’t change a thing More

by PROMOTIONALSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Rodhes
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Jul 03, 2023 -

Fred Martin Nissan responded

Thank you for the kind words! We're glad to hear we could impress! Thank you for supporting our business and we look forward to seeing you again!

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