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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,641 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,641 reviews

June 17, 2022

The people that helped me and my house was really nice and nick shook was great More

by Crystalconrad15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shook
Report | Print
Jun 20, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Crystal, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

June 17, 2022

Mike Rutherford was absolutely amazing! He was professional, polite, and knowledgeable about what we were looking for and had us in mind at all times! I would definitely recommend him as We More

by Stephen.kantorik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2022 -

Fred Martin Superstore responded

Thanks for sharing your thoughts about your experience with Mike Rutherford here at Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

June 15, 2022

I’ve had nothing but great experience at Fred Martin. Justin did a great job helping me order my new Jeep! More

by KRISTEN.EVANS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Swarm
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Jun 17, 2022 -

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that Justin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Jeep. Please don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

June 14, 2022

Awesome place to buy vehicles over the last 15 years, this is my third Jeep & Alex was very helpful with this purchase. More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gentile, Alex Wiandt
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Jun 14, 2022 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, Sandy, and that our team could make this a top-notch experience! We hope you enjoy your new Jeep, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

June 14, 2022

This. Is our second vehicle and we love Jeeps. So fun to drive and very happy with Fred Martin. More

by RSZABO99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Breiding
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Jun 15, 2022 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Jeep, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

June 13, 2022

Service was great fun atmosphere would definitely get my next vehicle and recommend anyone to purchase a vehicle From Fred Martin Superstore More

by CARLOSVEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Desharnais
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Jun 13, 2022 -

Fred Martin Superstore responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

June 13, 2022

We’ve been buying all our cars and trucks from Fred Martin for years now and wouldn’t buy anywhere else. Always a pleasure working with them and especially Rob Zabel. More

by TWIN35002R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

June 12, 2022

Alex was amazing to work with and very helpful with getting the deal done. I would definitely go back to Fred Martin to work with him in a heartbeat. More

by TheVavroch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiandt
Report | Print
Jun 13, 2022 -

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

June 10, 2022

We had an excellent experience, and dealer Richard Bacon did a great job. We are happy with our deal. More

by TALLINGT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bacon
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Jun 10, 2022 -

Fred Martin Superstore responded

Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

June 10, 2022

My salesperson was very nice and not forceful with the sale. However my rear bumper is dented and my right license plate light is gone and wasn't fixed at time of purchase and I've had my new vehicle for More

by jfuller16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Shook
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Jun 10, 2022 -

Fred Martin Superstore responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. Thank you - Fred Martin Superstore Team

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