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Fred Martin Superstore

Barberton, OH

4.7
2,639 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,639 reviews

May 06, 2022

Bought so far 12 cars there, I will continue to go back. Because the service is the best More

by KATHY.T.CALLAHAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Murdock
May 06, 2022 -

Fred Martin Superstore responded

Kathy, thank you for your loyal business, and for your kind feedback on your recent visit to Fred Martin Superstore. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Thank you - Fred Martin Superstore Team

May 06, 2022

Excellent vehicle, good deal, easy to deal with, and salesman appeared honest. Nice, helpful and friendly staff. More

by JRBODY69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bulgrin
May 09, 2022 -

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

May 06, 2022

This was my second experience purchasing a vehicle from Amber and just as the first visit this time was just as great. Amber makes you feel welcome and important from the first moment you walk in door. Her More

by HCOFFEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Adair
May 06, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us, Harvey. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Amber and our team, and we look forward to working with you again! Thank you - Fred Martin Superstore Team

May 06, 2022

It is a great company, friendly customer service. The wait time could be better. But it is good. More

by SAYERSVEALCA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

May 06, 2022

I do not have good credit. I reached out to you guys and you were amazing. I personally feel like the red carpet was rolled out for me. You treated me like everyone else and More

by JOSTHEONEJOTHEONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim smith he helped Trey
May 09, 2022 -

Fred Martin Superstore responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

May 06, 2022

The salespeople were extremely nice and friendly. It was a vast difference then other car dealerships we have been too. Highly recommend to everyone. More

by Lynnkeil886
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Fred Martin Superstore responded

Thank you for your business and this review, Lynn. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

May 05, 2022

The dealership was amazing and Jeff Dowdall was very helpful in getting me into a new vehicle. More

by MGARLITZ8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
May 06, 2022 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jeff and our team here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

May 05, 2022

I went to the dealership on Monday. I had a appointment with Lisa. John the GM was her voice and helped me in purchasing my 2017 Jeep Renegade. It was a Great Experience. Thank you Lisa More

by jlmolenaur1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Fred Martin Superstore responded

Thanks for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope you enjoy your new Jeep Renegade! Thank you - Fred Martin Superstore Team

May 05, 2022

Customer service was good the lobby was a bit underconstruction they worked with me on my budget More

by DANIELLE.RIVERA8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim bulgrin
May 06, 2022 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore, Danielle, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

May 04, 2022

I am really happy with the dealership and the sales associate TIM. He helped me with the process and answered all my questions and made the sale process successful without any issues. More

by SOMU_REDDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim bulgrin
May 04, 2022 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

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