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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,656 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,656 reviews

March 30, 2022

I've been shopping for a newer model vehicle for about 1 year. Every place I had been to would wa t an absurd amount in down payments and ridiculous amounts monthly payments. Fred Martin was my last stop be More

by BUDD1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ajah and Jeff
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Mar 30, 2022 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

March 30, 2022

They were super helpful and made things easy. I was able to purchase the car over the phone and pick it up a few days later! Highly recommend this dealership! More

by mitchell_brown13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2022 -

Fred Martin Superstore responded

Thank you so much for your wonderful review, Mitchell! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

March 30, 2022

They are very friendly and very helpful. The vehicle I have now is my third vehicle through Fred Martin. Nothing but good things to say. More

by MHooper6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2022 -

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

March 29, 2022

Easy to deal with. . salesperson was a pleasure to deal with..finance was quick and easy.. More

by Mopar2002002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2022 -

Fred Martin Superstore responded

Thank you! Bill and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

March 29, 2022

Lonnie my salesman was outstanding as usual. I have leased four Grandcherokees from him and will come back again , also a big shoutout to Mark Moore who helped me with my loan papers. Praising p More

by TBOSKOVITCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Murdock , Mark Moore Kerry Crawford
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Mar 30, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Jeep Grand Cherokee! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

March 28, 2022

Great experience, and the Fred Martin family are very helpful and made this easier than usual when purchasing a new vehicle. More

by C.LOPRIORE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Dowdall
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Mar 28, 2022 -

Fred Martin Superstore responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

March 28, 2022

Everything was great. The cars amazing, the sales people I worked with were great and knew what they were talking about. Everyone was just so nice! More

by Sydney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Alexander
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Mar 29, 2022 -

Fred Martin Superstore responded

Sydney, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

March 27, 2022

Lisa is the best, I wouldn't recommend dealing with anyone else there but her, and also good luck trying to get ahold of anyone else but her! I had some issues with my vehicle and she definitely stuck More

by Dave D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Fred Martin Superstore responded

Dave, thank you for taking the time to share your thoughts on working with Lisa. We're glad to hear she delivered such a great experience! Thank you - Fred Martin Superstore Team

March 27, 2022

Rob has been my sales associate for 12 years and has always been very accommodating to what I need. Thank you, Rob, and I HIGHLY recommend Rob Zabel to help you when looking to buy or lease a vehicle. T More

by vlknapp
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Fred Martin Superstore responded

It's fantastic to hear that Rob provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

March 27, 2022

Love my sales rep Mike…he was so helpful especially when. I was in a crisis to get a new car More

by KSALANDRO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Fred Martin Superstore responded

It's great to hear that Mike was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Mar 30, 2022 -

KSALANDRO responded

So happy with my purchase from the Superstore! My sales rep. Mike T. was awesome. I was in a crisis situation with my old car and was desperately waiting for the new Jeep to come in and he was so patient and helpful, guiding us every step of the way in the process. This is the second vehicle we have purchased from him in less than six months and we love our truck and I absolutely adore the new Compass. Mike was right, it’s the perfect car for me. Thanks again for everything!

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