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Fred Martin Superstore
Barberton, OH
2,635 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,635 reviews
Verified Customer
November 02, 2021
Mike Rutherford was a great salesman! He answered every question I had with confidence and plenty of knowledge. He helped me get into my first new vehicle with ease overall was a great experience with Mike question I had with confidence and plenty of knowledge. He helped me get into my first new vehicle with ease overall was a great experience with Mike and the dealership in general ,will be going back for many years to come. . More
by Emjg14
Employees Worked With
November 02, 2021
Michael and his team are amazing treated us very fair on the trade in and purchase price of the vehicle. Highly recommend. the trade in and purchase price of the vehicle. Highly recommend. More
by Ryanfairbanks2013
Employees Worked With
October 31, 2021
Mike Trissel, the finance manager took the time to made sure I got approved for the loan on the exact car I wanted. He also picked me up at my house which is an hour each way from the dealership. sure I got approved for the loan on the exact car I wanted. He also picked me up at my house which is an hour each way from the dealership. More
by scottgna
Employees Worked With
October 30, 2021
Bought 7 vehicles between my wife and I and my parents in the last 8 yrs..Daylor Neil is the best and a close friend..very easy and laid back atmosphere.the whole staff is top notch...just bought a new ram a the last 8 yrs..Daylor Neil is the best and a close friend..very easy and laid back atmosphere.the whole staff is top notch...just bought a new ram a month ago, same experience as always, great!!!!! More
by Big papa
October 30, 2021
Process was simple, would have preferred to be able to complete everything without coming in though. Consider offering a digital option with delivery. complete everything without coming in though. Consider offering a digital option with delivery. More
by JHNMESSINA
Employees Worked With
Richard Bacon
October 30, 2021
Great customer service and sales with Jordan Smith, minor hiccup a day later with a check engine light going on. But the service drive fixed it no problem a day later no cost. My only issue now is two weeks hiccup a day later with a check engine light going on. But the service drive fixed it no problem a day later no cost. My only issue now is two weeks later now noticing I have three chips in my windshield that have obviously been there from the start & need repair. It’s completely unsafe & am unsure of what to do. This is a costly repair after buying a car a bit over my budget in the first place. :( I’m a little disappointed More
by Rzv5419
Employees Worked With
Jordan Smith
