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Fred Martin Superstore

Barberton, OH

4.7
2,650 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,650 reviews

November 11, 2021

They are very attentive and they do not waste your time. They made the experience for my son a very positive one for his first car buying experience. More

by rregann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Alexander
Nov 11, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations to your son on his first car buying experience! Thank you - Fred Martin Superstore Team

November 10, 2021

Great atmosphere with great people, Felt comfortable during my whole experience. Great place to buy! More

by drakeregan58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Alexander
Nov 10, 2021 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

November 10, 2021

It was a pleasure doing business with Fred Martin. My salesman was great and I’ll recommend him to anyone I know looking to buy a car. More

by TOMSONFAMILY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

November 09, 2021

Mike was great! Worked with all my wants/needs and found the perfect car for my family! More

by maddy.westfall13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

maddy.westfall13 responded

Mike was amazing! Worked with everything I wanted/needed and found me the perfect car for my family! 10/10!

November 09, 2021

Very clean, very friendly, very professional, salesperson and staff very knowledgeable. As always the whole transaction was very comfortable with no high pressure sale. More

by JSINGLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

November 09, 2021

Jerome Perry, Nick Shook and Brett in Finance we’re All Great to work with. Kept things Simple with No Buying Pressure and the Right Amount of Assistance. This is our Second time doing business with Jerome More

by ERICAINWONDERLAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Perry, Nick Shook, Brett in Finance
Nov 09, 2021 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

November 07, 2021

Great experience at this dealership. Rob Zabel was our consultant who took care of us. He was experienced, thoughtful, and patient with us. I would definitely purchase a vehicle with Rob and Fred Martin a More

by sturz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rizzotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Fred Martin Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rob met your expectations. Thank you for choosing Fred Martin Superstore. We look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

November 06, 2021

Working with Rob Zabel was the best experiance. He made it so easy. I love my Jeep Grand Cherokee. We will definately be back! More

by abcdmccune4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Fred Martin Superstore responded

Thank you! Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We are glad to hear you enjoyed working with Rob, and it was a pleasure having you at the dealership. We hope you're enjoying your new Jeep! Thank you - Fred Martin Superstore Team

November 05, 2021

Amber was awesome to work with. Straight forward and very kind. Needed a new vehicle and she did everything she could to make sure I got it and was happy. Great person! More

by Shawn2679
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Fred Martin Superstore responded

We are very happy to hear that Amber provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

November 05, 2021

Everyone I came in contact was amazing. Mike did a miracle for my family. We appreciate them More

by JROBINSON0607
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rizzotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Fred Martin Superstore responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

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