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Fred Martin Superstore
Barberton, OH
2,646 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,646 reviews
Verified Customer
June 25, 2021
I was greeted by Tim Bulgrin, very nice and knowledgeable about vehicle that I purchased. He was not pushy and was a pleasure to work with. Overall great experience. about vehicle that I purchased. He was not pushy and was a pleasure to work with. Overall great experience. More
by WHOWE2006
Employees Worked With
Tim Bulgrin
June 25, 2021
Very helpful, listened to what I needed. No high pressure from Malik or Nick. Seemed to genuinely want to help. So very grateful, thank you from Malik or Nick. Seemed to genuinely want to help. So very grateful, thank you More
by DEBWESTFALL
June 24, 2021
Great team of people, from the moment you walk in they are friendly, courteous and willing to help. Lisa us fantastic! are friendly, courteous and willing to help. Lisa us fantastic! More
by Maybeecorey
Employees Worked With
June 23, 2021
Happy with the service as long as they follow up and give me my spare key. me my spare key. More
by LONEWOLF0107201
June 23, 2021
We appreciate all the help in getting the truck we always wanted was just looking but malike alexander and his great selling skills convinced us in this environment we can't wait! And we r glad he did! We wanted was just looking but malike alexander and his great selling skills convinced us in this environment we can't wait! And we r glad he did! We are over the moon with this truck!! This team went way beyond our expectations of outstanding customer service! More
by rselvage
Employees Worked With
Malik Alexander
June 23, 2021
What an amazing salesman treated me like an old friend with great communication and I felt like he was really there to make the purchase as smooth as possible.I’ve also got to thank Scott Sanders for help with great communication and I felt like he was really there to make the purchase as smooth as possible.I’ve also got to thank Scott Sanders for helping me out as well both of these gentlemen were great guys. More
by Jmbeam1999
June 22, 2021
Helpfull, confused, distant, back and forth, friendly, waiting, misleading, kind waiting, misleading, kind More
by JDAPP62
June 21, 2021
This was my third vehicle purchase from this dealership in the last 10 years. I do a thorough search for the best deal every time, and Fred Martin Superstore has won my business every time. Lisa was a ple in the last 10 years. I do a thorough search for the best deal every time, and Fred Martin Superstore has won my business every time. Lisa was a pleasure to work with. We really got lucky that she was our sales rep. And Joe did a fine job on the paperwork. More
by Bruce
