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Fred Martin Superstore

Barberton, OH

4.7
2,646 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,646 reviews

June 17, 2021

Best experience I’ve had! Andrew and Amber did amazing in getting us exactly what we were looking for in and out in no time flat! They made the whole process seem effortless. Definitely the best car buying More

by Abigailtanner1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Adair
Jun 17, 2021 -

Fred Martin Superstore responded

Thank you, Abigail, we are very happy to hear that Amber and Andrew provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

June 16, 2021

Excellent people and great selection of new and used cars comfortable environment for both purchase and sale of your used vehicle. Won’t go anywhere else. Rob Z is aces !!!! More

by STEELBI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Fred Martin Superstore responded

Thank you so much for your kind words for Rob and our team, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

June 16, 2021

This is my 6th vehicle I have brought here everyone are friendly and professional Lonnie is my salesperson for all of my vehicles he’s professional helpful and friendly More

by PATTIPHELS62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Muddock, Scott Sanders
Jun 16, 2021 -

Fred Martin Superstore responded

Patti, Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your 6th experience, and it was a pleasure having you at the dealership. Thank you for being a loyal Fred Martin Superstore customer! We appreciate your review! Thank you - Fred Martin Superstore Team

June 14, 2021

Joe was absolutely amazing to work with - his personality was so infectious it made the whole car buying process absolutely enjoyable - will definitely be back and would recommend! More

by Burns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Shean
Jun 14, 2021 -

Fred Martin Superstore responded

Thank you so much for your kind words for Moe, and for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

June 12, 2021

I had a great experience with Amber. Answered any I had a great experience with Amber. Answered any questions that I had and made my first car buying experience quick and easy. I would definitely re More

by Nicole G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Amber, and our team, and we look forward to working with you again. Congratulations on your new purchase, Nicole. Thank you - Fred Martin Superstore Team

June 12, 2021

Jeff and D’Andra were amazing help and amazing at what they do. I’m super happy with my Maxima, and I would definitely recommend Fred Martin Superstore to anyone that asks where they should purchase their More

by Casey Ruppel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D’Andra Jones, Jeff Dowdall
Jun 13, 2021 -

Fred Martin Superstore responded

Thank you, Casey, for sharing your experience with us! We're happy to hear it went well working with Jeff and D'Andra and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

June 12, 2021

Mike G.was awesome to work with. Stayed patient with me until I was ready to buy. The trade in value for my vehicle was very fair. More

by jay vc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gentile
Jun 13, 2021 -

Fred Martin Superstore responded

Thank you for your business and this review. We're happy to hear Mike was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

June 11, 2021

Great vehicles at a great price. Nice and through customer service at all stages of the purchase. Available via email, phone, and text. Always willing to help and answer questions quickly. More

by SLINGSHOT3553
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Fred Martin Superstore responded

Congratulations on your new purchase! Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

June 11, 2021

From sales rep to financing this process was a breeze. Everyone was so nice and helpful and got us a great deal! We genuinely felt these people cared and weren’t just trying to sell us something. More

by RHEANOCEROS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shook
Jun 11, 2021 -

Fred Martin Superstore responded

Congratulations on your new purchase! Thank you for sharing your thoughts about your excellent experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

June 11, 2021

Excellent customer service! Purchased the jeep I needed. The friendly atmosphere and positive attitudes were awesome. The jeep runs great with some nice features. Thank you to the entire Fred Martin Staff. More

by SBEANIE1230
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes
Jun 11, 2021 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

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