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Fred Martin Superstore

Barberton, OH

4.7
2,648 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,648 reviews

May 29, 2021

Mike made buying a new vehicle easy. He made sure to help me set everything up to make my transition into a newer vehicle easy. More

by Drkdisturbance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Fred Martin Superstore responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 29, 2021

We are always well taken care of. Friendly staff, great cars and good deals. We have leased our last 5 cars from this dealership and are always very happy. More

by GREGNAPPY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Fred Martin Superstore responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 28, 2021

Mike and the sales manager were very friendly and helpful and took a lot of time to get my price and what I liked . I appreciate the time and professionalism they both had More

by 75777jsheridan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager
May 28, 2021 -

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

May 28, 2021

Our experience with everyone at Fred Martin was excellent. Scott Sanders was the best salesman I have worked with to date, very kind and willing to stay over and make sure we knew how everything wo More

by CANDI0681
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sanders
May 28, 2021 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that Scott had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Compass, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

May 27, 2021

The buying process was awesome! Lonnie was a no sleazy, kind, to the point salesman. Delivered exactly what he offered to the dollar. His partner Scott, after the sale, helped me drop off my leased vehic More

by meagankc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sanders
May 27, 2021 -

Fred Martin Superstore responded

Thank you, Meagan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

May 27, 2021

Rob went out of his way to make sure that we are happy with our new car. Would definitely recommend him to friends and family. More

by DJKINDER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Fred Martin Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rob met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

May 27, 2021

Fabulous people to work with! Quick and efficient Fabulous people to work with! Quick and efficient Worked with us on the pricing and got where I needed to be!! We will be back ! More

by ABINA77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
May 27, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

May 27, 2021

This is the third vehicle i have got from Fred Martin Superstore and I have been very happy with every one of them and Lonnie did a great job helping me find the right ones. More

by ALGELDER
Recommend Dealer
Yes
Employees Worked With
Lonnie , Scott Sanders
May 27, 2021 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Lonnie and the team could make this another top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

May 26, 2021

Perfect experience from the moment we walked in the door until we drove home in our new car. Our trade in was seamlessly processed. Our salesman Joe walked us through our options and found our perfect fit. More

by JLO28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shean
May 27, 2021 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Joe, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

May 26, 2021

Mike was absolutely amazing, I didnt feel pressured , he made sure every thing I wanted in a car , I got. He went above and beyond I will recommend him and Fred Martin to anyone I know More

by Mtack267
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Fred Martin Superstore responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

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