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Fred Martin Superstore
Barberton, OH
2,644 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,644 reviews
February 16, 2021
Everyone was very friendly. I test drove the vehicle and finished the paperwork in about 3 hours. This was my second vehicle with Fred Martin and I would easily recommend them to my friends and family. finished the paperwork in about 3 hours. This was my second vehicle with Fred Martin and I would easily recommend them to my friends and family. More
by Satisfied Customer
Employees Worked With
February 15, 2021
Awesome service! Working with Mike Gentile as my sales rep was perfect!! Great car salesman!! Would recommend him to anyone. He truly cares, works hard for you!! rep was perfect!! Great car salesman!! Would recommend him to anyone. He truly cares, works hard for you!! More
by Pepin112
Employees Worked With
Mike Gentile
February 15, 2021
Nick is kind and courteous He really hears what the customers want. He goes above and beyond to be there for our schedule. I feel comfortable recommending him to my family. customers want. He goes above and beyond to be there for our schedule. I feel comfortable recommending him to my family. More
by Nina
Employees Worked With
Nick Shook
February 14, 2021
She is an amazing lady and I'm truly grateful for Amber and Nick making sure I was taking care of properly and made sure I was able to go home with a car!! Thanks guys!!! I recommend them a 100%!!!! and Nick making sure I was taking care of properly and made sure I was able to go home with a car!! Thanks guys!!! I recommend them a 100%!!!! More
by mollyicashiola13
February 14, 2021
Jeff did a great job no pressure and great service, I’ll be a return customer for sure., I’m so glad I made the trip to Fred Martin and met Jeff, thanks again be a return customer for sure., I’m so glad I made the trip to Fred Martin and met Jeff, thanks again More
by Everhartm1971
Employees Worked With
Jeff Dowdall
February 14, 2021
We feel that Kim Young rushed us through the financial paperwork and did not explain what we were signing. We had applied a down payment explaining what our budget would allow for and added a down payment paperwork and did not explain what we were signing. We had applied a down payment explaining what our budget would allow for and added a down payment to stay within budget. More
by NEELIE63
Verified CustomerEmployees Worked With
Kim Young, Justin Swarm
February 13, 2021
I hadn’t been to Fred Martin before but it was a great experience. The staff was friendly and the sale wasn’t rushed. Thank you. experience. The staff was friendly and the sale wasn’t rushed. Thank you. More
by JASONVENNER
Employees Worked With
February 12, 2021
Very efficient and quick process. Everyone was very polite and professional. Dealership is huge with plenty of vehicles to choose from. My salesman Parker did a great job doing a virtual video and desc polite and professional. Dealership is huge with plenty of vehicles to choose from. My salesman Parker did a great job doing a virtual video and description of the car I was interested in. More
by Joshua5881
Employees Worked With
Parker Smith
February 12, 2021
Had the best experience with this purchase, my sales associate Jeffery Dowdall went above and beyond not only to find my exact vehicle, he had it ready for pick up earlier then promised. Finance dept. associate Jeffery Dowdall went above and beyond not only to find my exact vehicle, he had it ready for pick up earlier then promised. Finance dept. also did as promised, without consuming a ton of time, in and out driving my car in less than and hour. Amazing crew all together at Fred Martin. More
by Bill
Employees Worked With
Jeff Dowdall
