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Fred Martin Superstore

Barberton, OH

4.7
2,420 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! Open 7 days a week! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,420 reviews

October 11, 2023

Great experience will definitely recommend it to my friends and family Reshad labooth was my salesman More

by Harry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reshad LaBooth
Oct 12, 2023 -

Fred Martin Superstore responded

Thank you for your business and for the kind words! We're happy to hear that Reshad was able to help you get the right vehicle! Thank you again and congratulations on your purchase!

October 11, 2023

My family has purchased 5 vehicles with Bill King would highly recommend Bill King to family and friends More

by michellek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Fred Martin Superstore responded

Thank you for your continued business and for leaving us a 5-star review! We're glad to hear that Bill has been able to take care of you and your family over the years. Congratulations on your purchase and we look forward to seeing you again!

October 11, 2023

Very professional, great atmosphere and very knowledgeable about the vehicle i purchased. I will definitely be back and recommend anyone looking for a new vehicle to give them a try! More

by chriswalters_7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Breiding
Oct 11, 2023 -

Fred Martin Superstore responded

Chris, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

October 11, 2023

Everyone involved in my purchase was excellent. Joe Pekar the New Car Manager helped me get exactly what I wanted, he called me the moment it hit the lot. Scott Sanders was a pleasure to work with More

by Mrsann2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark moore, Bob Bashoor, Joseph Pekar, Scott Sanders
Oct 11, 2023 -

Fred Martin Superstore responded

Mrs. Ann, Thanks for sharing your thoughts about your experience with Fred Martin Superstore. We will make sure our team hears your wonderful review! We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

October 11, 2023

We always have a great experience with Tom, Daylor and Bob in finance. We highly recommend Fred Martin to family and friends. More

by avahenry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Basher
Oct 11, 2023 -

Fred Martin Superstore responded

Ava, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

October 10, 2023

Daylor did a fantastic job for us on our New Jeep Compass Lease! He is very professional and provides outstanding customer service! Highly recommend him and Fred Martin Superstore! More

by msut0911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Fred Martin Superstore responded

We're glad to hear that Daylor was able to get you into a brand new Jeep Compass! Thank you so much for choosing our store and for taking the time to leave these kind words! Congratulations on your new lease and we look forward to working with you again!

October 06, 2023

They were great about keeping me updated about what was going on with my car. More

by PDionne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 08, 2023 -

Fred Martin Superstore responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fred Martin Superstore, we look forward to having you as a valued customer for many years to come! Thank you - Fred Martin Superstore Team

October 06, 2023

This is my 4th purchase with Bill and it will not be my last. Always the best! More

by JESSE2380
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Pekar
Oct 06, 2023 -

Fred Martin Superstore responded

Thank you for your continued support of our Business and for giving Bill a shoutout! Congratulations on your purchase and we look forward to working with you again!

October 05, 2023

Very responsive and kept me up to date on the progress of the repairs. Friendly technicians and advisor’s definitely trust them to work on my car anytime. More

by laseanty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Oct 06, 2023 -

Fred Martin Superstore responded

We're glad to hear it! Thank you for choosing our business and for taking the time to leave us a 5-star review! We look forward to seeing you again!

October 05, 2023

Got an oil changed and new wipers they did a great job The guys was nice and polite and asked me what all I wanted and then he looked at my wipers and said they were getting bad so I got some More

by TERESATRESZ5
Recommend Dealer
Yes
Oct 06, 2023 -

Fred Martin Superstore responded

Thank you for the kind words and for your business! We look forward to seeing you again at your next service appointment!

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