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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,640 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,640 reviews

February 10, 2024

Very easy to work with. Highly recommend! Ms. Allison was very helpful and was always professional. More

by twabercrombie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Craig
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Feb 12, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you do much for your kind words about Lisa and our team! Your business is very much appreciated! Thank you again and congratulations on your new Ram!

February 09, 2024

I had a 6pm apt, they were selling the car to someone else as i walked in. The care salesman, dave c, kept saying, " do you know how many times i get stood up on appointments?" Another salesman sold the More

by Nachotacotwo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David chaboudy
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Feb 09, 2024 -

Fred Martin Superstore responded

We're sorry to hear about your experience. Our vehicles are sold on a first come, first served basis as a sale is never guaranteed. We apologize for any inconvenience this has caused and have been made aware that our management team has reached out and provided you with a gas card for your troubles. We thank you for your review.

February 05, 2024

They didn't try to push anything, and they are very knowledgeable and professional and courteous. More

by Yegs05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Fred Martin Superstore responded

Thank you so much for choosing our store and for leaving us 5-stars! We're glad to hear our team could help out! Congratulations on your purchase and we look forward to seeing you again!

February 05, 2024

Trey was great with customer service and really understanding. Very reasonable to deal with and very good at listening. Thanks for all the help with my purchase. One of my easiest experiences at a More

by forewilito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Fred Martin Superstore responded

Thank you for choosing our store and for your kind words about Trey! We're happy to hear we could help out! Thank you again and congratulations on your purchase!

February 03, 2024

They were very accommodating. Taylor Black was especially helpful and pleasant. Couldn't ask for more. More

by Bailey6332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
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Feb 05, 2024 -

Fred Martin Superstore responded

Thank you for the kind words about Taylor and our team! We're glad to hear we could get you fixed up and back on the road. We look forward to seeing you again!

February 03, 2024

Great experience. Nice people! Would buy again. Explained all aspects of car sale. Very knowledgeable. More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
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Feb 05, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for the kind words and for choosing our team. Please let us know if we can help with anything else. Thank you again and congratulations on your purchase!

February 03, 2024

Had a wonderful experience. Augusta was a great sales rep. Very personable. Would definitely go back. More

by patricenpreston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusta Chauhan
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Feb 05, 2024 -

Fred Martin Superstore responded

We're happy to hear that Augusta could give you a great experience! Thank you for your kind words and for choosing to shop with us. Congratulations on your new Jeep and we hope to see you again for the next one!

January 31, 2024

Always good communication and attention to detail. Easy scheduling with a friendly staff and efficient service. More

by A. Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Feb 01, 2024 -

Fred Martin Superstore responded

We're glad to hear our team could get you taken care of! Thank you for taking the time to leave us 5-stars and for choosing us. We look forward to seeing you again!

January 30, 2024

Dusty was an amazing sales person. I highly recommend you stop in and see him More

by Jbartell26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Dykes
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Jan 30, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for giving Dustin a shoutout and for choosing our store! Congratulations on your purchase and we look forward to seeing you again for the next one!

January 30, 2024

Joe was very helpful. We were in and out in less than 2 hours with a payment lower than expected. Strongly recommended this no nonsense dealer if you're a serious buyer. More

by Ecolby52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
Report | Print
Jan 31, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about Joe and our team! We're glad to hear we could give you a great experience. Please reach out if their is anything else that we can help with. Thank you again and congratulations on your purchase!

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