Fred Martin Superstore

Tray was awesome! He helped us find the perfect vehicle that met our budget and expectations. He was also very honest about each vehicle we looked at. After the sale h He helped us find the perfect vehicle that met our budget and expectations. He was also very honest about each vehicle we looked at. After the sale he spent time in the vehicle with me demonstrating the functionality. Overall, he gave us five star service! More

Great experience! Patient, kind, and fair. It was an absolute joy to work with Trey Mihok. Many thanks and we look forward to working with you again…soon Patient, kind, and fair. It was an absolute joy to work with Trey Mihok. Many thanks and we look forward to working with you again…soon More

The service was fast and they were all nice and helpful and they mentioned parts that will need serviced in the near future and how much it would cost . Very helpful ! and they mentioned parts that will need serviced in the near future and how much it would cost . Very helpful ! More

I had a great experience from the moment I walked in everyone I talked to was great including my salesman Trey! everyone I talked to was great including my salesman Trey! More

Worked with Trey Mihok, Kerry Crawford and Owen Hartwig. All fabulous guys and very professional. Was a pleasant experience. Will definitely be back in the future. All fabulous guys and very professional. Was a pleasant experience. Will definitely be back in the future. More

Mike is the Best! !!! I will definitely be back to visit. He had the most comforting spirit. His customer service is amazing!! Thanks for all your help. !!! I will definitely be back to visit. He had the most comforting spirit. His customer service is amazing!! Thanks for all your help. More

Great customer service. Friendly personable staff. Your not just another sale, at Fred Martin they treat you like family. Rob Zabel is outstanding! Friendly personable staff. Your not just another sale, at Fred Martin they treat you like family. Rob Zabel is outstanding! More

I had a very pleasant and smooth experience purchasing my first car from Fred Martin Superstore. Mike Rutherford was on top of communication from the moment I inquired about the vehicle, and was very accommo first car from Fred Martin Superstore. Mike Rutherford was on top of communication from the moment I inquired about the vehicle, and was very accommodating through each step of the process. Sales manager Jerome, and Bob from financing were great as well! More

Rob Zabel was great to work with! All my questions were answered and the process was about as quick and efficient as possible. All my questions were answered and the process was about as quick and efficient as possible. More

I was attempting an online purchase for a van for my wife. We are over 3 hours away. I called and spoke with a salesperson, who did a great job, and asked some questions as we were not there. I specific wife. We are over 3 hours away. I called and spoke with a salesperson, who did a great job, and asked some questions as we were not there. I specifically was worried about tires, as they were shown by Carfax to be original. I asked if they were replaced, as I didn't want to pay their asking price if it had low tires. They specifically told me they were replaced and new... I purchased the van, went thru all the paper work, and something in my gut told me to doublecheck the tires.. Sure enough... they were just rotated and balanced and 50% life left. I asked for them to replace tires as they said, but they refused. I had to cancel the deal, more about they're mis-representation than any thing else. Then to top it off, I used my Chrysler reward points. They cancelled those after the fact, but now I have to wait over 30 days for them to be credited back to me... I now know why car dealerships have such bad reps... What a waste over a set of tires... It may seem trivial, but it was my hot button... This could have easily been a 5 star review, but when you mis-represent something, face up to it, make it right, and move on... My salesperson Lisa, did her best, but it was above her paygrade unfortunately... More