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Fred Martin Superstore

Barberton, OH

4.7
2,404 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! Open 7 days a week! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership

3195 Barber Rd

Barberton, OH

44203

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Showing 2,404 reviews

May 16, 2023

Mr John Rizzotto talks to you like dirt under your shoes. very rude and inconsiderate on choice of customer when not getting a car from fred martin. More

by breanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Rizzotto
May 16, 2023 -

Fred Martin Superstore responded

We're sorry to hear your experience was less than 5-stars. We would like to look into this. When you can, please email us at Fmcares@fmcars.com with your contact information and a full description of your experience. Thank you for bringing this to our attention and for your review.

May 16, 2023

Your selection was great. You staff was very friendly and professional. Good experience. I would definitely refer friends to your company. More

by MICKMADER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lonnie Murdock gets a 10!, Joseph Pekar, Scott Sanders
May 17, 2023 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and your business! Congratulations on your new Jeep and we look forward to seeing you again!

May 16, 2023

Joe B was great, and helped me find exactly what I was looking for. Excellent experience all around! More

by Catiescollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Fred Martin Superstore responded

Thank you for the 5-stars and for giving Joe a shoutout! Let us know if we can do anything else for you! Thank you for your business and congratulations on your purchase!

May 15, 2023

Very thorough and fast$ Nice thorough fast On time Efficient helpful gave a free car wash More

by OWENJ76@SBCGLOBAL.NET
Recommend Dealer
Yes
Employees Worked With
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Monroe
May 16, 2023 -

Fred Martin Superstore responded

We're glad we were able to help! Thank you so much for your kind words and for your business! We look forward to seeing you again at your next service appointment!

May 15, 2023

I recently had the absolute pleasure of purchasing a new Jeep from Fred Martin Super Store, and I can confidently say that it was one of the most exceptional car buying experiences I've ever had. From the m More

by ABDUSSAMADF@Gmail.com
Recommend Dealer
Yes
Employees Worked With
Jerome Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome Perry
May 15, 2023 -

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well with Joe and our team and we hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

May 15, 2023

It was faster than usual. Good service as usual. They advised me on my brakes. More

by BKUWATCH
Recommend Dealer
Yes
May 16, 2023 -

Fred Martin Superstore responded

We appreciate your business and your 5-star review! We look forward to seeing you again for your next service appointment!

May 15, 2023

Every thing was good just took along time Salespeople and financial guy were quick and efficient service department took awhile More

by jkharbert24
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
May 16, 2023 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your 5-star review and for choosing us! We look forward to seeing you again!

May 15, 2023

I can not emphasize the awesome customer service from Eric and Rc!!! Usually it’s exhausting buying a new vehicle the both went above and beyond!!! More

by kristie82175
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric and Rc
May 16, 2023 -

Fred Martin Superstore responded

Thank you so much for your business and your kind review! We're glad to hear we could get you set up in the right vehicle, stress-free! Thank you again and congratulations on your purchase!

May 14, 2023

Great service as usual, Joe was a pleasure to deal with ! Another salesman that I would go back to or refer ! More

by stanecsteve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Fred Martin Superstore responded

Thank you so much for your 5-star review and for giving Joe a shoutout! Congratulations on your purchase and we look forward to working with you again!

May 13, 2023

Our salesman, Chris Tompkins, was great! He found us the perfect car at a great price. Chris made the process easy and quick! More

by MUAHDEB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Fred Martin Superstore responded

Thanks for sharing about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

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