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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,652 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,652 reviews

January 09, 2024

Always have had a good experience at Fred Martin, and they treat you like family. Thule y try to make sure you know they care. More

by mtrodden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Dykes
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Jan 10, 2024 -

Fred Martin Superstore responded

Thank you for your kind words and for shopping with us! We're happy to have been able to help! Thank you again and congratulations on your purchase!

January 08, 2024

Joe was very friendly, helpful and informative. The overall process was efficient and simple. Thanks More

by spflugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Boughton
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Jan 09, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for your high rating and for your business! Congratulations on your Jeep and we look forward to making your next experience with us even better!

January 06, 2024

Zack and his team at Fred Martin did a excellent job at getting me exactly what I was looking for at the most for my money More

by jrk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary nestlerode
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Jan 08, 2024 -

Fred Martin Superstore responded

Thank you so much for your kind words and for choosing our store! Your business is appreciated! Congratulations on your purchase and we look forward to seeing you again!

January 04, 2024

Salesman went above and beyond! Stress free easy experience! Straight forward and Honest!Friendly salesmen and sales manager! More

by Mwags35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Fred Martin Superstore responded

We're happy to hear our team could give you a great experience! Thank you so much for your kind words and for your business! Congratulations on your purchase and we look forward to seeing you again!

January 03, 2024

Excellent service provided, friendly staff, very easy to get and appointment and kept you up to date the entire time. More

by Bjtemp24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braeden Hull
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Jan 04, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for the kind words and for your business. We look forward to seeing you again!

January 02, 2024

Excellent service, Excellent Care. Provided great options to choose from and handled our specific needs More

by Upicllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Murdoch
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Jan 03, 2024 -

Fred Martin Superstore responded

Thank you for the kind words and for choosing our team! We look forward to seeing you again!

January 02, 2024

Very efficient and friendly. When your car is service, they are accurate on how long it will take. More

by bacaruso1186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

bacaruso1186 responded

Thanks for the quick friendly service!

December 29, 2023

Working with Chris was an amazing experience. He was kind, patient and transparent with me. He understood and worked with me to find a vehicle that same day, I came in with one car and left with More

by Kaitlyn.antonelli03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2023 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for taking the time to review our team and leave your kind words about Chris! Your business means a lot to us and we're happy to hear we could get you into a great vehicle! Thank you again and congratulations on your purchase!

December 27, 2023

Quick oil change department needs a new manager. Service technician to busy with their cell phones, to provide timely service. They did not honor the full price of a Chrysler service coupon. As many More

by thdelong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Dec 28, 2023 -

Fred Martin Superstore responded

Good Morning. We apologize if there was any miscommunication during your visit. The cellphones are used by our crew in order to complete inspections and to create videos of the car for the inspections report in order for us to review these videos later if any discrepancies arise. As for the coupon, the coupon we were presented was for $54.99 before tax and shop fees. The total this came out to was $62.90 which is $10 less than without the coupon. Again, we do apologize for any miscommunication and we thank you for your review.

December 26, 2023

I always get great service in a quick time frame. Every one is very courteous More

by jekyll408
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind, 5-star review and for your business! We look forward to your next visit!

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