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Fred Martin Superstore

Barberton, OH

4.7
2,641 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,641 reviews

December 21, 2023

Matt and his team financing everything did a great job I would recommend them to anyone More

by mm9977737
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for choosing our team and for your kind words. Congratulations on your purchase and we hope to work with you again when you're ready for the next one!

December 21, 2023

This dealer is so full of crap and stands behind nothing . I bought a car i was told was checked and serviced and everything works properly when it got dark out and i noticed the dash lights dont work i c More

by fastbill73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dean Marco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Fred Martin Superstore responded

Good morning. We apologize if there was any miscommunication with the purchase of your vehicle. This vehicle was given only a visual inspection and this should have been relayed to you by the salesman at the time of purchase. The vehicle purchased was an as-is used vehicle with no additional warranties. This was posted in multiple places and signed multiple places by the customer. We are sorry this was your experience, but it can happen with an as-is purchase. Again, we do apologize for any miscommunication that may have occurred. We thank you for your review.

Dec 22, 2023 -

fastbill73 responded

Thats not what i was told by the salesman and thats my case and point. You people took my money and lied in the process . I paid 20 grand for a nice used car off your front line and i was told on the phone and in person that it was fully inspected and in perfect shape . iI didnt get a beater off your budget lot. When someone tells you they always do the right thing and it will be handled and shakes your hand you expect it to be that way no one should. have to read the fine print and ask if they are going to screwed because of it.

December 20, 2023

It was great working with Zach, very helpful, stayed in contact, everything worked out perfect thank you More

by Hanbone93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 21, 2023 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about Zach and for choosing our team! We look forward to seeing you again!

December 20, 2023

My advisor Braeden was very helpful and walked me through every step of the process before the service began. Once they were done inspecting my vehicle Braeden and I spoke about their findings and he was abl More

by Trevor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braeden Hull
Dec 21, 2023 -

Fred Martin Superstore responded

We're happy to hear that Braeden and our team were able to provide you with a great service visit! Thank you so much for your kind words and for choosing our business. Please let us know if we can help with anything else. Thank you again and we look forward to your next visit!

December 19, 2023

We enjoyed working with Joe Boughton. He is very professional and knowledgeable. We appreciated his patience and thoroughness. More

by Bryant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
Dec 19, 2023 -

Fred Martin Superstore responded

We're happy to hear that Joe and our team were able to help get you into your brand new Jeep! Thank you so much for choosing to shop with us and for taking the time to leave us 5-stars! Please let us know if there is anything else that we can help out with. Thank you again and congratulations on your purchase!

December 17, 2023

Very easy to work with! ZERO pressure to buy a vehicle! Tim Smith is who I recomend for a sales Rep. 100 % I will go back to Fred Martin! More

by davy524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Fred Martin Superstore responded

We're happy to hear that Tim was able to help get you the right vehicle! Thank you so much for your 5-star review and for your business! We look forward to seeing you again!

December 17, 2023

In my opinion great dealerships are reflected in their employees and their customer service! There's none greater than the Fred Martin team! Tim Smith is a master at getting it done! He made the financial More

by dumaslezette287
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

dumaslezette287 responded

Thanks Matt, Tim and Rob at Fred Martin Superstore. The MVP'S of car buying! You guys helped make my car dreams come true!

Dec 18, 2023 -

Fred Martin Superstore responded

Thank you so much for your kind words about our team! We're happy to hear that Tim, Matt, and Rob were able to help make your purchase as easy as possible! Thank you for choosing us and congratulations on your purchase! We look forward to seeing you again!

December 16, 2023

This is my 5 or 6th vehicle from Bill King at Fred Martin. They have ways treated me well and have earned my business for years to come. More

by xudon04
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Fred Martin Superstore responded

We love to hear it! Thank you for your continued support our dealership and for your kind words about Bill! We appreciate your business and look forward to working with you again!

December 15, 2023

Great group of people I can't believe the ease and comfort I felt . everyone was helpful and I can't say how wonderful there. More

by gloriamars9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Bacon, Alexander Bahas, Joe Boughton, Eric Breiding, Dustin Dykes, Reshad LaBooth, Augusta Chauhan
Dec 15, 2023 -

Fred Martin Superstore responded

Thank you so much for choosing our team and for your kind words about them! We're happy to hear that we were able to give you an easy purchasing experience. Please reach out if there is anything else that we can help with. Thank you again and congratulations on your purchase!

December 12, 2023

Great dealership! Great perks! Friendly, knowledgeable staff! I had the best experience buying my vehicle. I would highly recommend them!!! More

by blitzbeagle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reshad LaBooth
Dec 12, 2023 -

Fred Martin Superstore responded

Thank you so much for your kind words about our dealership and for choosing us! Your business mean a lot to us! Please let us know if there is anything else that we can help with. Thank you again and congratulations on your purchase!

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