Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,404 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! Open 7 days a week! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership
View Awards

3195 Barber Rd

Barberton, OH

44203

Directions

By Type

Showing 2,404 reviews

March 24, 2023

Nice folks. Easy to do business with. Prompt service and friendly people to help you . More

by BILLMIRALIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Fred Martin Superstore responded

Thank you for your kind words! Your business means a lot to us. Thank you for choosing us and for leaving us a 5-star review!

Helpful
March 24, 2023

I had an issue with my vehicle after purchase, and they reached out to me and are working to fix the issue. More

by edtroyer19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Gunther and Blake
Report | Print
Mar 24, 2023 -

Fred Martin Superstore responded

Thank you so much for updating your review and for giving us a chance to resolve this issue for you. Your business means a lot to us and we really appreciate you giving us this opportunity make things right. Thank you again!

Helpful
March 24, 2023

Fast friendly and got me in my car - honored online pricing. Would absolutely go back and recommend More

by STACEYJEEP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Swarm
Report | Print
Mar 27, 2023 -

Fred Martin Superstore responded

We're happy to hear that Justin was able to get you into the right vehicle! Thank you for the 5-stars and for your business. Congratulations on your new Jeep!

Helpful
March 24, 2023

Honest, friendly and prompt. They do a great job before and after the sale. Very polite and courteous. More

by WJVERNA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Bashour in Finance-5-Stars!
Report | Print
Mar 27, 2023 -

Fred Martin Superstore responded

Thank you for your 5-star review and for your business! Congratulations on your Jeep and we hope to see you again for the next one!

Helpful
March 24, 2023

Great experience they are very focused on satisfying the customer I would recommend them to my friends and family thank you !! Keep up the good work More

by BCORRADI@AOL.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Smith, Scott Sanders
Report | Print
Mar 27, 2023 -

Fred Martin Superstore responded

Thank you for the 5-star review! We try our best to make every customer's experience as a positive as possible and we love to hear that we were able to do that. Thank you for your business and congratulations on your new Ram!

Helpful
March 22, 2023

Dave made the difference! Fred Martin customers for life!!! Thank you for making our experience great More

by MINCIK1018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Chaboudy
Report | Print
Mar 23, 2023 -

Fred Martin Superstore responded

We love to hear it! Thanks for taking the time to leave us a 5-star review and for giving Dave a shoutout. Your business is important to us and we're glad we were able to make such an impression. Congratulations on your Ram and we look forward to working with you again! Thank you!

Helpful
March 22, 2023

All people at dealership were very knowledgeable , honest , an excellent to me as a customer More

by HEALNEO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Swarm
Report | Print
Mar 22, 2023 -

Fred Martin Superstore responded

We're happy to hear it! Thank you for your business and for giving Justin a shoutout! Also thank you for the high rating! We hope we can make your next visit here 5-stars!

Helpful
March 21, 2023

Thank you Joe for being so helpful and kind. And thank you Rhonda for all your help as well! Super excited over my new vehicle!! More

by Kristin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

Fred Martin Superstore responded

Congratulations on your Buick! We're glad Joe and Rhonda were able to give you a great experience. Thank you so much for your business and for the 5-star review. We hope to see you again for the next one!

Helpful
March 20, 2023

Lisa at Fred Martin was an absolute pleasure to work with. My dad lost his license due to his eye sight and having bought the car from Lisa 2 years ago we went back to see if there was anything they cou More

by Julia Winkler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2023 -

Fred Martin Superstore responded

Thank you, Julia. We appreciate you taking the time to leave us a 5-star review. We know the situation your family is going through is a tough one but we're glad we were able to help take some of the stress off. Thank you again for your kind words and for working with us!

Helpful
March 20, 2023

Environment was very welcoming. Everyone was very nice and answered all the questions we had. More

by KAITLYNRIGGLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry , Joseph Pekar
Report | Print
Mar 21, 2023 -

Fred Martin Superstore responded

Thank you for the 5-stars! We're happy we were able to provide you with a positive experience and we're glad we were able to get you into the right vehicle. Thank you for your business and congratulations on your new Jeep!

Helpful
1
...
43
44
45
...
241