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Fred Martin Superstore

Barberton, OH

4.7
2,789 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE AutoCheck Vehicle History Report with Buyback protection, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: AutoCheck Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,789 reviews

March 22, 2024

Hats off to Trey Mihok, he went above and beyond to assist my daughter and I find the best car that fit our budget. If you want to be treated with the upmost professionalism, he's your salesman. T More

by lmosgrove1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Mihok
Mar 25, 2024 -

Fred Martin Superstore responded

We love you hear it! Thank you so much for your kind words about Trey and for choosing our team! Congratulations on your purchase and we look forward to seeing you again!

March 22, 2024

Very conscientious and respectful - everyone was very courteous. They went above and beyond to let me know that I was appreciated as a customer! More

by dru
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Fred Martin Superstore responded

We're glad to hear our team could provide you with a great experience! If we can help with anything else, please reach out and let us know. Thank you for choosing our team and for taking the time to leave us 5-stars!

March 20, 2024

It’s worth the long drive there rob zable is the hardest working sales consultant I have ever worked with he doesn’t stop working until all your needs are met and your 100% satisfied. After getting your new More

by Meclint72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about Rob and for choosing our store! We appreciate your business! Thank you again and congratulations on your purchase!

March 19, 2024

Great selection and knowledgeable salesman - this is my 4th Jeep with this dealer. Nice location and experience leasing from Fred Martin Superstore! More

by Heather Fast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Fred Martin Superstore responded

Thank you so much for your kind words about our dealership and for your continued business, Heather! We're happy to hear we could provide a great experience! Thank you again and congratulations on your purchase!

March 16, 2024

Had a great experience at Fred Martin. Worked with Amber Williams to purchase my new-to-me vehicle. She was very helpful and patient throughout the whole process. Would definitely recommen More

by reaper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Williams
Mar 18, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about Amber and for choosing our team, Jacob! Your business means a lot to us. Congratulations on your purchase and we look forward to seeing you again for the next one!

March 14, 2024

The service department was super help about informing of my vehicles needs as well as with recalls More

by 17mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Fred Martin Superstore responded

We're happy to hear our team could keep you up to date on your maintenance needs! Thank you for taking the time to leave us 5-stars and for choosing our business. We look forward to your next visit!

March 14, 2024

Liars and back stabbers never ever coming back and I will tell everyone I know to stay away from Fred Martin More

by Carpetdoc58
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Black
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Fred Martin Superstore responded

We apologize for your experience. Unfortunately, due to current shop capacity, the time to get to a diagnostic can be a few days. We did make you aware of this at the time of drop off. We're sorry that we were unable to get to your vehicle in a timely manner. We thank you for your review.

March 14, 2024

I purchase a lot of vehicles for business, Mike made this a seamless transaction and valued my time. Very happy with the process and value I got from Mike and FMS. More

by chris.stump
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Fred Martin Superstore responded

Thank you so much for your kind words about Mike and our team! Your business means a lot to us. If we can help with anything else, please reach out and let us know. Thank you again and congratulations on your purchase!

March 14, 2024

Very satisfied! ! Mike was amazing and helped me get the perfect car. Straightforward and honest!! More

by Vailyn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about Mike and for shopping with us. Your business means a lot and we're happy to hear we could get you into a new Jeep. Thank you again and congratulations on your purchase!

March 13, 2024

I have worked with you guys in the past and had a great experience and this time around for my husband was great . Kelli wasn’t pushy and just followed our lead on what we were looking for . She was knowle More

by irvinjulia840
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Fred Martin Superstore responded

Thank you so much for your continued support of our dealership and for your kind words about Kelli! We're happy to hear we were able to provide a great experience! Thank you again and congratulations on your purchase. We look forward to your next visit!

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