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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,420 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! Open 7 days a week! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,420 reviews

March 29, 2023

Not very happy with Fred M we are still waiting on a call back about the key to our Traverse. My husband drove 2 hrs and they weren’t able to give us the key and no one has yet called us back. It has been More

by RYAN.GERALD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Colton Terepka
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Apr 03, 2023 -

Fred Martin Superstore responded

We apologize for the frustration. We have been informed that one of our managers was able to reach you and are having a company come out to you to get new keys cut. If there are any other issues with your experience, please reach out to us at fmcares@fmcars.com and let us know. Thank you for your review.

Helpful
March 29, 2023

Everyone we have dealt with at Fred Martin are excellent this is our second purchase and we will not deal with any where else More

by Flanagan0258
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Fred Martin Superstore responded

Thank you so much for choosing us! We appreciate being your first choice and we also appreciate you taking the time to leave us a 5-star review. Thank you again and congratulations on your purchase!

Helpful 1
March 29, 2023

We have bought many cars/trucks from Fred Martin over the years and have always been very satisfied!!! Jeremy makes the whole process easy and with great experience!! More

by JENKINS1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Fred Martin Superstore responded

We're glad to hear that Jeremy has been able to take great care of you and get you into the right vehicle! Thank you for leaving us 5-stars and for your business. Congratulations on your new Ram!

Helpful
March 27, 2023

Customer service was very good. From sales to finance, it was an easy process.! Great hours for working people, too! More

by denisepokorny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Fred Martin Superstore responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Helpful
March 25, 2023

Easy Peasy Lemon Squeezey , it was that simple and rewarding to get my new Gladiator! Thank you to Cody, Jeremy and Zach. More

by Jugheadjoe17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Huff , Zach N (with a lot of letters)
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Mar 27, 2023 -

Fred Martin Superstore responded

We're glad to hear it! Thank your for your 5-star review and for your business! Congratulations on your new Gladiator!

Helpful
March 25, 2023

Drove over 200 miles to get this car . Dealership was big and nice. I was very happy with overall experience. Salesman was great, answered all my questions. If I lived by them they would More

by Shaken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Fred Martin Superstore responded

Thank you so much for the 5-star review! We're happy we were able to make your trip out here worthwhile. Thank you for your business and congratulations on your purchase!

Helpful 2
March 24, 2023

Honest, friendly and prompt. They do a great job before and after the sale. Very polite and courteous. More

by WJVERNA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Bashour in Finance-5-Stars!
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Mar 27, 2023 -

Fred Martin Superstore responded

Thank you for your 5-star review and for your business! Congratulations on your Jeep and we hope to see you again for the next one!

Helpful
March 24, 2023

I had an issue with my vehicle after purchase, and they reached out to me and are working to fix the issue. More

by edtroyer19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Gunther and Blake
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Mar 24, 2023 -

Fred Martin Superstore responded

Thank you so much for updating your review and for giving us a chance to resolve this issue for you. Your business means a lot to us and we really appreciate you giving us this opportunity make things right. Thank you again!

Helpful
March 24, 2023

Fast friendly and got me in my car - honored online pricing. Would absolutely go back and recommend More

by STACEYJEEP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Swarm
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Mar 27, 2023 -

Fred Martin Superstore responded

We're happy to hear that Justin was able to get you into the right vehicle! Thank you for the 5-stars and for your business. Congratulations on your new Jeep!

Helpful
March 24, 2023

Nice folks. Easy to do business with. Prompt service and friendly people to help you . More

by BILLMIRALIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Fred Martin Superstore responded

Thank you for your kind words! Your business means a lot to us. Thank you for choosing us and for leaving us a 5-star review!

Helpful
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