Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,789 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE AutoCheck Vehicle History Report with Buyback protection, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: AutoCheck Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership
View Awards

3195 Barber Rd

Barberton, OH

44203

Directions

By Type

Showing 2,789 reviews

November 15, 2023

Very professional. Terrific service. Very clean facility. I always feel stress free from each person. More

by hcalandros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Report | Print
Nov 15, 2023 -

Fred Martin Superstore responded

We're glad to hear it! Thank you for choosing our store and for taking the time to leave us 5-stars! We look forward to your next visit!

November 11, 2023

Fast and very friendly, would recommend to my family and friends service quality 100 % about and beyond More

by Dreed48024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Fred Martin Superstore responded

We're happy to hear our service team could impress! Thank you for your kind words and for your business!

November 11, 2023

I just didn’t like how was told everything had to be listed but they kept insisting on putting a 135 dollar charge on some phantom fee that never heard of before onto the cost of my vehicle if had to be More

by CWChiefs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Willis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reshad LaBooth
Report | Print
Nov 14, 2023 -

Fred Martin Superstore responded

We have sent this review out to our sales team in order to help address the issues listed. Thank you for your review, your kind words about Reshad, and for your business.

Nov 14, 2023 -

CWChiefs responded

They just can’t explain to me why they had to put this so called beacon fee onto the price instead of listing it with the other fees and when I showed them where they added the beacon fee to the MV fees to make up the 238 that they did list as the MV fees so why was it in the price too. All they say is I can return the vehicle if I want to. I just want it explained why I was charged twice and they won’t do it. Shady

November 10, 2023

I've had very quick courteous service. And all of the staff has been helpful. More

by augustschreiber
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Fred Martin Superstore responded

We're glad to hear our team could provide a great experience! Thank you for your business and for leaving us 5-stars! We look forward to seeing you again!

November 10, 2023

Great dealership, we drive almost an hour to come to this dealership & have bought and leased 3 vehicles because of the overall easy to deal with service all around! More

by Wiseman.Mary@ymail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Fred Martin Superstore responded

Thank you so much for your continued business and for leaving us this kind, 5-star review! Please let us know if there is anything else that we can help with. Thank you again and we look forward to your next visit!

November 09, 2023

This team was Very flexible and easy to work with during my purchase of a vehicle More

by Bjudge89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Fred Martin Superstore responded

We love to hear it! Thank you for choosing our business and for taking the time to leave us 5-stars. We're glad our team was able to provide you with a great experience. Thank you again and congratulations on your purchase! We look forward to working with you again in the future!

November 08, 2023

Great service. Polite and helpful employees. Salesman was very knowledgeable and helped me get a great deal More

by bessie.hopkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock
Report | Print
Nov 08, 2023 -

Fred Martin Superstore responded

We love to hear it, Bessie! Thank you for the kind words and for your business! We hope to see you again!

November 07, 2023

Always amazing service. I will always be doing my service work here. Quick and easy every time. More

by Mrutherford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Scott, Logan Bates, Scott S
Report | Print
Nov 08, 2023 -

Fred Martin Superstore responded

We're happy to hear that our team was able to get you taken care of! Thank you for the kind words and for choosing us! We look forward to seeing you again at your next service appointment!

November 07, 2023

I had a great experience with the purchase of my truck. Eric and his managers took excellent care of me. More

by Beagle53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Breiding
Report | Print
Nov 08, 2023 -

Fred Martin Superstore responded

We're happy to hear our team could get you a great deal on a new truck! Thank you for choosing our store and for leaving us a 5-star review. Please reach out if there is anything else that we can help with. Thanks again and congratulations on your purchase!

November 07, 2023

Dustin was incredible to work with. He made my complicated situation seem easy and effortless. What I expected to be a stressful experience turned into a wonderful one that far exceeded More

by Bri27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Dykes
Report | Print
Nov 07, 2023 -

Fred Martin Superstore responded

We're so happy to hear that Dustin and our team could make your experience wonderful! Thank you for choosing our store and for leaving us this kind review. Please reach out if there is anything else that we can help with. Thank you again and congratulations on your purchase!

1
...
55
56
57
...
279