Back

Fred Martin Superstore

Barberton, OH

4.7
2,653 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership

3195 Barber Rd

Barberton, OH

44203

Directions

By Type

Showing 2,653 reviews

March 02, 2023

They were very friendly and took the time to find what I wanted. I would recommend the my sales person to others More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, John, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

March 01, 2023

Looking at the vehicle was an easy process, the test drive went very well. And financing was super quick. Fastest I have ever been in and out of financing and the sales woman (Lisa Allison) was great to More

by Jeepfreak997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Fred Martin Superstore responded

Thank you so much for the 5-star review! We're glad Lisa was able to get you set up. Thank you for your business and congratulations on your Jeep!

February 28, 2023

Always had a pleasant experience, continue to work with Rob Zabel every time. He makes sure you are taken care of and goes the extra mile. More

by mike.palcko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Fred Martin Superstore responded

Thank you for the 5-star review and for your kind words about Rob! We're happy he has been able to leave such a great impression on you! Thank you for your business and congratulations on your new Jeep!

February 27, 2023

My salesman, Trey was awesome. Told him what I wanted and was looking for Explained that I didn't want to spend my entire day at the dealership so when I arrived he had the truc More

by OLDOX1979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
Feb 27, 2023 -

Fred Martin Superstore responded

Thank you for taking the time to leave this review. We appreciate your words and will take this into consideration. Thank you for giving Trey 5 stars! We hope to see you again!

February 26, 2023

I had a great experience with Amber. She helped me find the car that was just right for me. She was incredibly friendly and overall helpful. 100% would recommend Amber! More

by Serenity
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

February 26, 2023

He’s is AMAZING! !! Best cars salesman I have seen for years!! He’s very nice never made me feel rushed!!! I showed him exactly the one I wanted and he did everything More

by robert.hogue1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Wiandt
Feb 26, 2023 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, Robert, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

February 26, 2023

Andrew was phenomenal and made my experience purchasing the Jeep wrangler I build in November a breeze. Thank you! More

by SHANNON.BAUGHMAN12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Adair
Feb 26, 2023 -

Fred Martin Superstore responded

Thanks for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business, Shannon, and hope to see you again soon! Thank you - Fred Martin Superstore Team

February 25, 2023

I have bought 5 cars from here and the last one I bought was a bad experience. They pressured me to put a credit card down to save the vehicle and I had not even seen it. Then they never ran my card and “fo More

by CLAYCOOPER50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brett Smith and Dave Chaubedy
Mar 01, 2023 -

Fred Martin Superstore responded

Hello Clay- we certainly appreciate your repeat business over the years, and we did indeed forget to charge your card the initial $500. We were well within our rights to collect it, and you did agree that you owed it, so we are not sure what the issue was with paying the money. You were not out anything additional than you had agreed to. We are sorry the experience ended this way, as it certainly did not need to. Thanks for your comments.

Mar 01, 2023 -

CLAYCOOPER50 responded

You are correct it did not need to end, but you threatened me with going to court, did not give me any time before you threatened me, nd never once understood my perspective. You made the mistake and told me that the car was fixed and no longer had any other problems. I then had to spend 340 dollars to fix a ball joint. It is a real shame that you continue to blame a formal loyal customer for your lies and mistakes. You are just like every other bad dealership. You are only focused on the money and not the customer.

February 25, 2023

Ben made the car buying experience so nice and easy. He did a fantastic job! More

by ETHOMA05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Petrone
Feb 26, 2023 -

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Ben to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

February 25, 2023

Helped us find a new vehicle after my wife's car was totaled. Despite being a busy day, they were able to get us test drives, and were able to get us into a new vehicle the same day. Not pushy, and th More

by Dave S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Adair, Colton Terepka
Feb 26, 2023 -

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Dave, and we are thrilled that you found your experience with us to be a positive one. We hope your wife enjoys her new vehicle and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

...
72
...